JOB DETAILS
Overnight Support Specialist
CompanyNORTH SUFFOLK COMMUNITY SERVICES INC
LocationBoston
Work ModeOn Site
PostedMay 24, 2026
About The Company
Since 1959, North Suffolk Community Services has been on a mission to provide mental health services to individuals, and especially children, in relatively under-served surrounding communities. Today, our staff of 900+ assists families, children and individuals in 4 clinics, 38 residences and 74 programs. North Suffolk Community Services touches the lives of more than 10,000 people a year.
To learn more about North Suffolk's services visit,
http://northsuffolk.org
https://www.facebook.com/NorthSuffolkOrg
About the Role
North Suffolk is looking for Overnight Residential Staff to join our team! As an Overnight Support Specialist for North Suffolk Community Services you’ll be responsible for the safety and well-being of consumers with mental health diagnoses in a residential setting. You will assist clients based on their need level while following all agency policies, procedures, and licensing/funding source requirements. The Overnight Support Specialist is awake and available to consumers during the entire overnight shift.
Full and part-time positions available in a variety of locations. Please indicate preferred location and shift/day availability in application.
Salary range:
$20.00 per hour
$2.00 / hour differential for high intensity programs
What you'll do:
- Be awake and available to persons during overnight shift until they have left the residential program for the day or until the morning staff person arrives.
- Conduct security checks on an hourly basis, documenting that consumers are in the facility.
- Perform household maintenance and upkeep as needed.
- Document each person’s progress in the confidential record.
- Write daily notes at end of shift if needed, noting any incidents and maintain regular communication with other team members.
- Help with medication administration.
What you’ll need:
- Education:
- High School degree or GED required
- Bachelor’s degree in a similar field, preferred.
- Experience:
- In lieu of college degree, at least six months experience with population that has severe and persistent mental illness and/or substance use disorder.
- Skills:
- You must be able to communicate effectively both verbally and in writing.
- Valid driver’s license preferred.
- Be or become MAP certified, CPR/First Aid certified within five months of hire (training provided).
Competitive & Comprehensive Benefits:
- Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
- Eligible employer for the Public Service Loan Forgiveness program
- Health & Dental Insurance, with generous employer contribution
- Employer Paid Life Insurance
- 403 (b) Retirement Plan with employer matching
- Voluntary Short and Long Term Disability Insurance
- Medical & Dependent Care Flexible Spending Accounts
- Access to Credit Union Banking
- Access to State Tuition Remission Program (Worksite Specific)
- Employee Referral Bonus Program
- Discounted Movie Tickets
- Comprehensive Training Program
- Internal Advancement Opportunities
Key Skills
Verbal CommunicationWritten CommunicationMedication AdministrationCrisis InterventionPatient MonitoringDocumentationHousehold MaintenanceSecurity Monitoring
Categories
Social ServicesHealthcareSecurity & Safety
Benefits
Paid Time OffVacationSick DaysPaid HolidaysPublic Service Loan Forgiveness EligibilityHealth InsuranceDental InsuranceEmployer Paid Life Insurance403(b) Retirement Plan With Employer MatchingShort Term Disability InsuranceLong Term Disability InsuranceMedical Flexible Spending AccountDependent Care Flexible Spending AccountCredit Union Banking AccessState Tuition Remission ProgramEmployee Referral Bonus ProgramDiscounted Movie TicketsComprehensive Training ProgramInternal Advancement Opportunities
Job Information
📋Core Responsibilities
Ensure the safety and well-being of consumers with mental health diagnoses in a residential setting during overnight shifts. Responsibilities include conducting hourly security checks, documenting progress, and assisting with medication administration.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
512
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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