JOB DETAILS

Conversational Data Collection Associate (Audio Recording) - Portuguese

CompanyVolga Partners
LocationPortugal
Work ModeRemote
PostedMay 25, 2026
About The Company
Volga Partners is a global leader in generative AI (GenAI) innovation, building and deploying advanced AI solutions that power real-world business transformation. We design intelligent systems, custom large language model (LLM) applications, and next-generation automation that help organizations operate smarter, faster, and more efficiently. Our mission is to make GenAI practical, scalable, and impactful. We go beyond implementation—specializing in refining and enhancing LLMs with exceptional accuracy across high-value professional domains including finance, healthcare, legal, and technology. By tailoring models for specific use cases, we enable our partners to achieve measurable outcomes and unlock new growth opportunities. With a global workforce of 3,000+ professionals across multiple countries, Volga Partners brings together diverse perspectives, cultures, and expertise. This diversity fuels innovation and allows us to deliver solutions that are both globally relevant and locally meaningful.
About the Role
Job Overview

We are seeking participants for a conversational audio recording project involving natural customer support-style conversations using provided prompts and instructions. Selected participants may complete recordings individually or with a partner depending on the assignment type and language requirements. 

Please note: submitting interest through Workable and/or the referral form does not guarantee participation or selection for the project. Due to project volume, language requirements, and limited assignment availability, participant selection and scheduling will be based on operational needs, language alignment, quality review, and a first come, first served model. 

Project Description 

This project involves recording approximately 1 hour of natural audio conversations based on customer support scenarios and prompts. 

Depending on the assignment, participants may: 

  • Record individually or with a partner 
  • Play a role such as Customer or Support Agent 
  • Be asked to record in one or two languages depending on the assignment scope 

Example conversation topics may include: 

  • Verifying account details 
  • Solving basic technical issues 
  • Explaining simple policies or troubleshooting steps 

All recordings must be completed in a quiet, noise-free environment to ensure audio quality standards are met. 

Participant Responsibilities 

  • Record conversations following provided instructions and prompts 
  • Speak naturally and clearly during recordings 
  • Participate in assigned role-based scenarios 
  • Ensure recordings are completed in a quiet environment 
  • Upload files correctly following project instructions 
  • Re-record assignments if quality requirements are not met 
  • Complete assignments within project deadlines 

Selection & Participation Process 

  • Participant submits interest through Workable and/or the referral form 
  • Participant information is reviewed based on language alignment and project needs 
  • Selected participants may receive additional onboarding instructions and agreement documentation 
  • Approved participants are scheduled based on project demand, pairing availability, and language needs 
  •  
    Submission of interest does not guarantee immediate assignment, onboarding, or participation. 

    Payment Information 

    Participants will be paid per approved assignment. 

    • Assignments involve approximately 1 hour of recording time 
    • Pay Rate for 1 Hour of Recording: $25.00 USD
    • Payment is based on approved work and successful quality review 
    • Work that does not meet quality standards may require re-recording or may not be approved for payment 
    • Payment timelines and methods will vary depending on participant onboarding type and project structure 

    Important Requirements 

    • Approximately 1 hour of recording per assignment 
    • Speak naturally (not robotic or scripted sounding) 
    • Follow instructions carefully 
    • Maintain clear audio quality with minimal background noise 
    • Be available for potential re-record requests if needed 

    Technical Requirements 

    • Computer or laptop with internet access 
    • Working microphone/headset 
    • Ability to use: 
    • Google Sheets 
    • Google Drive 
    • Zencastr 
    • Ability to download, rename, and upload files correctly 

    Eligibility Criteria 

    • Strong communication skills in required language(s) 
    • Ability to follow instructions and meet deadlines 
    • Attention to detail 
    • Ability to participate in conversational recordings 
    • Availability aligned with project timelines and assignment needs 

    Agreement & Acknowledgement 

    Selected participants may be required to sign an agreement and acknowledgement form confirming: 

    • Understanding of project instructions and requirements 
    • Acceptance of quality review and payment terms 
    • Consent for project-related use of recorded audio data 

    Fixed Pay Rates (Project-Specific / No Ranges) 

    Please note: 

    These approved premium rates are specific to this project scope and launch phase only. Rates are fixed and non-negotiable. 

    For participants currently onboarded through Deel: 

    Existing Deel rates and onboarding structures may remain in place depending on assignment type and operational alignment. 

    Key Skills
    Portuguese LanguageAudio RecordingCommunication SkillsAttention To DetailGoogle SheetsGoogle DriveZencastr
    Categories
    Data & AnalyticsCustomer Service & SupportCreative & Media
    Job Information
    📋Core Responsibilities
    Participants will record approximately one hour of natural, customer support-style conversations based on provided prompts. Responsibilities include playing specific roles, ensuring high audio quality in a quiet environment, and uploading files correctly.
    📋Job Type
    temporary
    📊Experience Level
    0-2
    💼Company Size
    576
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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