JOB DETAILS

Addetto/a gestione clienti per punto vendita GDO

CompanySilver
LocationStradella
Work ModeOn Site
PostedMay 25, 2026
About The Company
Founded in 2015, Silver Srl is born with the purpose of creating an International and dynamic HUB for Brands and manufacturers willing to consolidate their presence through a selected distribution in the children’s and adult’s footwear business. Today, with a large portfolio of owned and licensed brands ranging across commercial, premium and luxury segment, Silver is one of the leading companies in the shoe market able to provide a 360° service that goes from sourcing to production, from marketing to selective B2B distribution in Europe, with a focus on the Italian market. Silver employs a structured network of agencies, with a clear segmentation for each category and distribution channel, to be always aligned with the target of the brand and the potential of the products. It also has direct partnerships with all the main key accounts across Italy and Europe.
About the Role

Apriamo una nuova posizione di Addetto/a gestione clienti per il punto vendita della Grande Distribuzione. Ti occuperai di mantenere il contatto quotidiano con la clientela e di coordinare le richieste verso i reparti interni. L’inserimento è previsto entro 2 settimane.

Requisiti:
- diploma di scuola superiore o qualifica equivalente
- buona padronanza del pacchetto Office (Word, Excel, Outlook)
- predisposizione al contatto con il pubblico e alla gestione delle relazioni
- capacità di problem solving e attenzione ai dettagli

Nel ruolo avrai il compito di prendere in carico le richieste dei clienti, gestire segnalazioni o reclami, aggiornare i dati su gestionale interno (Zucchetti Ad Hoc) e mantenere il flusso informativo con i reparti di magazzino e cassa. Ti chiederemo di organizzare gli appuntamenti, gestire comunicazioni email e coordinare eventuali consegne o servizi post-vendita. Lavorerai in sinergia con colleghi di altri reparti per garantire un servizio efficiente.

Offerta e benefit:
- contratto a tempo determinato 6 mesi con possibile proroga
- orario full-time 40 ore settimanali
- Buoni pasto
- Formazione continua
- Welfare aziendale

Sede di lavoro: Pavia

Key Skills
Customer Relationship ManagementProblem SolvingMicrosoft WordMicrosoft ExcelMicrosoft OutlookAttention To DetailCommunication SkillsComplaint Handling
Categories
Customer Service & SupportRetailAdministrative
Benefits
Meal vouchersContinuous trainingCompany welfare
Job Information
📋Core Responsibilities
The role involves managing daily customer contact, handling requests and complaints, and updating internal management software. You will also coordinate with warehouse and checkout departments to ensure efficient post-sales service and delivery.
📋Job Type
full time
💰Salary Range
€1,500 - €1,800
📊Experience Level
0-2
💼Company Size
19
📊Visa Sponsorship
No
💼Language
Italian
🏢Working Hours
40 hours
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