Deputy Manager, Partnership Training

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Training Design & Development

• Research, design, and develop training modules, materials, and presentation decks covering product knowledge, sales techniques, and soft skills (new initiatives, ad hoc requests, and BAU).
• Continuously review and enhance training content to ensure relevance, market competitiveness, and alignment with business objectives.

Training Delivery & Facilitation

• Conduct engaging classroom, virtual, and roadshow-based training sessions for bank partners and internal stakeholders.
• Deliver product briefings, refresher sessions, and sales activation programmes to support new product launches and campaigns

Sales Enablement & Performance Support

• Translate product features into clear sales propositions and practical selling approaches.
• Support frontline sales teams with coaching, role plays, and on-ground engagement to improve sales conversion and quality.

Reporting & Project Support

• Coordinate and support training-related reporting and initiatives, including BSC quarterly reporting, CPD tracking, and programme effectiveness.
• Assist in planning and execution of training calendars, roadshows, and nationwide programmes.

Compliance & Certification Support

• Ensure all training programmes comply with regulatory and company requirements.
• Support certification initiatives (e.g TBE) where applicable.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.