JOB DETAILS

Sales Operations Supervisor (Marken)

CompanyUPS
LocationSingapore
Work ModeOn Site
PostedMay 28, 2026
About The Company
Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re almost 500,000 UPSers strong, with operations around the globe. As a transportation and logistics leader, we are proud to offer innovative solutions to our customers—both big and small. We also support the communities we serve. Just take a look at The UPS Foundation’s social impact report! Headquartered in Atlanta, we can be found on the web at ups.com and about.ups.com. Job seekers can visit upsjobs.com to learn more. Our active social media channels include Facebook, Instagram, Twitter, YouTube, and TikTok. Facebook: www.facebook.com/ups Instagram: www.instagram.com/ups/ Twitter: www.twitter.com/ups TikTok: UPS YouTube: www.youtube.com/ups Website https://about.ups.com/ The UPS Foundation’s social impact report: https://about.ups.com/us/en/social-impact/reporting/the-ups-foundations-social-impact-report.html Career Site upsjobs.com
About the Role

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Sales Operations Supervisor plays a critical role in supporting the frontline sales team by driving data-driven decision-making, optimizing sales processes, and enhancing overall commercial performance. This role requires strong analytical capabilities, excellent communication skills, and the ability to operate effectively in a dynamic, fast-paced environment.

Job Responsibilities

  • Develop and manage Salesforce reporting processes, including dashboards and analytics for sales forecasting, pipeline tracking, and key performance metrics.

  • Analyze and consolidate sales data to provide insights on forecasts, trends, opportunities, wins/losses, and competitive market activities

  • Coordinate and support weekly and monthly sales updates for executive reporting, including inputs for quarterly business reviews.

  • Apply data analysis and visualization techniques to translate complex data into actionable business insights.

  • Lead pipeline review calls with the Business Development teams.

  • Support the development and execution of sales operations strategies and initiatives aligned with business priorities.

  • Prepare high-quality, targeted presentation decks for regions, countries, clients, and service lines.

  • Partner with Commercial Operations leaders to identify process gaps, bottlenecks, and inconsistencies; implement data-driven improvements to enhance sales performance.

  • Plan and execute physical events, virtual events, and webinars in collaboration with the Marketing team, including developing event materials and speaker content.

  • Design, implement, and manage marketing campaigns to promote products and services across supported regions.

  • Monitor and manage campaign budgets and expenses.

  • Support onboarding of new sales representatives.

  • Provide ad hoc reporting and support business reviews, presentations, and management reporting as required.

Job Requirements

  • Possess Bachelor’s degree in Business, Finance, Analytics, or a related field.

  • Possess 3–5 years of experience in sales operations, business analysis, or process improvement roles, with strong analytical and problem-solving skills.

  • Display working proficiency in Salesforce, Microsoft Excel, PowerPoint, and other Microsoft Office applications.

  • Demonstrate strong analytical mindset with keen attention to detail and accuracy.

  • Excellent communication skills (written, verbal, and presentation), with the ability to work independently and collaborate cross-functionally.

  • Willing to work across multiple time zones and effectively engage with stakeholders from diverse cultural backgrounds.


Employee Type:
 

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Key Skills
SalesforceData AnalysisSales ForecastingPipeline TrackingMicrosoft ExcelMicrosoft PowerPointBusiness AnalysisProcess ImprovementStakeholder ManagementMarketing CampaignsEvent PlanningExecutive ReportingData VisualizationCross-functional CollaborationCommercial OperationsBudget Management
Categories
SalesData & AnalyticsManagement & LeadershipLogisticsMarketing
Job Information
📋Core Responsibilities
The Sales Operations Supervisor supports the frontline sales team by optimizing processes and driving data-driven decision-making through Salesforce reporting and analytics. The role also involves managing marketing campaigns, executing events, and providing executive-level reporting on sales performance.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
172369
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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