JOB DETAILS

General Administrative Support Officer

CompanyNew South Wales Government
LocationNewcastle
Work ModeOn Site
PostedMay 28, 2026
About The Company
Welcome to the official LinkedIn account of the NSW Police Force. Please do not report crime here. For emergencies, contact 000 or 131 444 for non urgent matters.
About the Role
  • Clerk Grade 1/2
  • Ongoing Full-Time
  • Belmont / Toronto

 

About us

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

 

 

About the role

We have an opportunity for a General Administrative Support Officer to be part of our Lake Macquarie Police District team. The General Administrative Support Officer provide the delivery of efficient and effective general administration, clerical support and receptionist service with focus on quality services to command/business units. 

 

View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)

 

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

  • competitive salary;
  • flexible work options;
  • opportunity to purchase leave;
  • annual leave loading;
  • corporate wellbeing programs including seminars and the Fitness Passport;
  • free annual influenza vaccination; and
  • salary packaging options via superannuation contributions or a novated vehicle lease.

     

 

How to Apply

Applications can only be submitted electronically via the I Work for NSW website.

 

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

 

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

 

Please address each of the following Target Questions (500 word per question) in the text boxes provided in the online application or attach as a separate document.

 

Target Question 1:

 Please provide an example of how you communicated and responded to a complex customer enquiry. How did you address the enquiry and what was the outcome?

 

Target Question 2:

Using a workplace example, can you describe how you work collaboratively with a team?
 

 

Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process. 

 

If you require any further information about this opportunity, please contact the hiring manager Melissa McKenzie via (02) 4922 8801. 

 

To be eligible to apply for this role, you must meet one of the following statuses:

  • an Australian Citizen;
  • a permanent resident of Australia; or
  • a New Zealand citizen.

 

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

 

Our commitment to Diversity

At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

 

We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.

 

We understand that the recruitment journey may present unique challenges. If you:

  • Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at PCC-AEET@police.nsw.gov.au
  • Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au  
  • Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au

 

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

 

For more information on applying for roles with the NSW Police Force click here

 

Thank you for your interest in this role. We look forward to receiving your application.

Key Skills
General AdministrationClerical SupportReceptionist ServicesCustomer ServiceCommunicationCollaborationTeamworkOffice Management
Categories
AdministrativeGovernment & Public SectorSecurity & SafetyCustomer Service & Support
Benefits
Competitive SalaryFlexible Work OptionsOpportunity To Purchase LeaveAnnual Leave LoadingCorporate Wellbeing ProgramsFitness PassportFree Annual Influenza VaccinationSalary Packaging Options
Job Information
📋Core Responsibilities
Provide efficient general administration, clerical support, and receptionist services to command and business units. Focus on delivering quality services to support the Lake Macquarie Police District team.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
3677
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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