JOB DETAILS

ERP Custodian

CompanyHousing Matters
LocationSanta Cruz
Work ModeOn Site
PostedMay 28, 2026
About The Company
Formerly known as Homeless Services Center, Housing Matters is a registered 501(c)(3) nonprofit and the largest local organization addressing homelessness in Santa Cruz County. Our mission is to partner with individuals and families to create pathways out of homelessness into permanent housing. Donor contributions support our emergency shelter programs (including housing navigation and placement), personalized case management, day services with showers and bathrooms open to the public, on-site supportive services, and the construction of permanent supportive housing—now underway—for our unhoused neighbors most in need. We hold firmly to the vision that homelessness in our community should be rare, brief, and non-recurring. If you share that same vision, consider joining us! Take a look at our current job openings, or contact us about volunteer opportunities.
About the Role

ERP Custodian


Housing Matters partners with individuals and families to create pathways out of their homelessness into permanent housing. We are a leader in working to end homelessness – and we want you to be part of our team! We are looking for individuals eager to make a difference and willing to enthusiastically commit to join in our vision that homelessness in Santa Cruz County should be rare, brief, and non-recurring.


As part of the Facilities team and working under the supervision of the Director of Facilities and Lead Custodian, the ERP custodian is responsible for maintaining the cleanliness of the Housing Matters' Encampment Resolution Program location at Live Oak Landing, otherwise known as “The Landing”. This role includes the handling and proper disposal of all wastes, including human biohazardous materials and sharps. 


Hours and Benefits:


The ERP Custodian is a full-time, hourly, non-exempt position, eligible for medical, dental, vision, 403b, and our generous PTO plan.

Benefits Summary: 

• 6 Medical plans - 100% employee coverage on select plans

• Dental - 100% employee coverage

• Vision - 100% employee coverage

• Life insurance (UNUM) - 100% employee coverage

• Chiropractic and Acupuncture (for those who elect medical insurance) - 100% employee coverage

• 403b Retirement Savings matched up to 3% dollar-for-dollar with no vesting period

• Employee Assistance Program (EAP) and Travel Assistance

• PTO, 1 paid floating holiday, 9 paid holidays


Regularly scheduled shifts may include evenings, weekends, and/or holidays

Custodian Starting Wage (Depending on Experience):

$22.50   $23.13   $23.78   $24.45   $25.14   $25.85

Preferred Experience/ Education Requirements:


  • High School Diploma or equivalent required.
  • Previous experience in house
  • Ability to speak English fluently required. Bilingual Spanish-speaking a plus
  • Previous cleaning and maintenance experience in a shelter, commercial, clinical, hotel or healthcare environment is preferred. 
  • Blood Borne Pathogens training certification preferred (training available upon hire and offered by the facility). 

Special Requirements:

  • Regular standing, walking, sitting, crouching, stooping, and communication are required. 
  • Requires frequent lifting, reaching, pulling, pushing, lifting objects, and operating equipment. 
  • Requires the ability to lift 60 lbs. 
  • Valid California state driver's license and a clean driving record
  • Basic computer skills, including ability to answer emails and utilize basic google suite and Microsoft office platforms.


Thorough knowledge of:


  • Standard cleaning and safety procedures
  • Methods, materials, and techniques used for custodial work
  • Operating and caring for custodial supplies and equipment 
  • Safety and PPE standards


Typical Job Duties:


  • Perform specific cleaning and custodial tasks in the general upkeep, sanitation, and cleanliness of the facility.
  • Disinfect rooms, furniture, fixtures, equipment, and supplies, using appropriate processes and germicides for cleaning equipment. 
  • Remove, wash and return linens to beds on a weekly basis. 
  • Assist Program Manager and site staff as needed to maintain a clean and safe environment.
  • Support program manager with room turnover as needed. 
  • Clean bathrooms, offices, and rooms as needed 
  • Clean windows, sweep and mop floors
  • pick up trash on Housing Matters grounds and surrounding areas 
  • Operate compactor/ take out trash 
  • Operate carpet cleaning machine
  • Operate power washing machine
  • Perform light maintenance repairs as directed by the Director of Facilities
  • Maintain adequate cleaning supplies for department/unit use; maintain supply inventory on site. 
  • Properly clean and store all equipment and supplies after each shift
  • Utilize appropriate PPE
  • Prepare rooms for meetings and arrange decorations and furniture for facility functions
  • Follow all infection control measures. 
  • Operate an organization-owned vehicle to safely pick up, transport, and drop off supplies between Housing Matters locations
  • Supports maintenance with basic facility repairs.
  • Other duties assigned. 


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


All qualified applicants will receive consideration for employment at Housing Matters without regard to race, color, creed, religion, national origin, ancestry, physical or mental disability, medical condition (including cancer-related and genetic characteristics), marital status, sexual orientation, age (over 18), veteran status, gender, pregnancy, or any other non-merit factor unrelated to job duties. Such action shall include, but not be limited to, the following: recruitment; advertising, layoff or termination, rates of pay or other forms of compensation, selection for training (including apprenticeship), employment, upgrading, demotion, or transfer. 


Key Skills
Custodial WorkBiohazardous Waste DisposalSanitizationFacility MaintenancePPE UsageInfection ControlEquipment OperationInventory ManagementBasic Computer SkillsGoogle SuiteMicrosoft OfficeEnglish FluencySpanish Bilingualism
Categories
Social ServicesTradesSecurity & SafetyHospitalityAdministrative
Benefits
Medical InsuranceDental InsuranceVision InsuranceLife InsuranceChiropractic and Acupuncture Coverage403b Retirement Savings MatchEmployee Assistance ProgramTravel AssistancePaid Time OffPaid Floating HolidayPaid Holidays
Job Information
📋Core Responsibilities
Maintain the cleanliness and sanitation of the Encampment Resolution Program location, including the handling of biohazardous materials. Perform general custodial tasks, light maintenance repairs, and transport supplies between organization locations.
📋Job Type
full time
💰Salary Range
$23 - $24
📊Experience Level
0-2
💼Company Size
119
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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