JOB DETAILS

OTD Specialist

CompanyHaier Europe
LocationVimercate
Work ModeOn Site
PostedMay 29, 2026
About The Company
Haier Europe is part of the Haier Smart Home, the No. 1 company globally in major appliances and among the Fortune's Global 500 and World's Most Admired Companies. Haier Smart Home has a network of 10 R&D centers, 71 research institutes, 35 industrial parks, 143 manufacturing centers and a sales network of 230,000 nodes around the world. We are the world's only IoT Ecosystem Brand that has been ranked in the Kantar BrandZ Top 100 Most Valuable Global Brands for 5 consecutive years. We also ranked as the #1 Global Major Appliances Brand according to Euromonitor International for 15 consecutive years. In 2023, we achieved revenues of approximately € 33.6 billion. In Europe, under our high-end brands, including Candy, Haier and Hoover, we are designing the new era of living by offering our household solutions and scenarios to over 45 markets in Europe and beyond. Haier Europe is headquartered in Vimercate (MB), Italy. More information is available on corporate.haier-europe.com.
About the Role

Job Posting Title

OTD Specialist

The challenge

An exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious growth and leadership objectives in the region, and we are seeking someone passionate, proactive, self-driven, and motivated to join a team of open-minded individuals. We are looking for someone who embodies the Company’s core behaviors, based on our Own It model : Zero Distance, Agility, Entrepreneurship, Ecosystem and Build Trust. A true change agent who acts with integrity, collaborates across boundaries, adapts quickly, takes initiative and keeps users at the center — fostering an open, innovative, and high-performing environment.

What you will do

For a cluster of customers, the person will be responsible of:

  • Customer management end to end

  • The entire order flow, from order entry to delivery

  • Sales condition entry &update

  • Customer master data maintenance

  • Logistic activities such as Direct Deliveries and Booking slot Management

  • Claim management and related credit/debit note flow

  • Flow Analysis and Projects management

What you need to succeed

Must have

Education: Accounting Background (bachelor in Economics or similar)

Professional Experience: 3/5 years’ experience in a similar role preferably in a modern and structured Company

Languages: Fluent Italian language

Technical & soft skills:

  • Good knowledge of business intelligence and reporting system

  • Experience in reporting and PPT presentation

  • Good knowledge of Microsoft Excel

  • Good knowledge of Microsoft Word and PPT

  • Good SAP knowledge

  • Strong team player who is willing to work in a fast paced ever changing environment

Nice to Have: Good level of English

#LI-MV1

Haier Europe is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

Key Skills
Customer ManagementOrder Flow ManagementMaster Data MaintenanceLogistics ManagementClaim ManagementBusiness IntelligenceReportingMicrosoft ExcelMicrosoft PowerPointMicrosoft WordSAPFlow AnalysisProject ManagementItalian LanguageEnglish LanguageAccounting
Categories
LogisticsCustomer Service & SupportFinance & AccountingManufacturingAdministrative
Job Information
📋Core Responsibilities
The OTD Specialist manages the end-to-end customer order flow, from entry to delivery, including master data maintenance and sales conditions. They are also responsible for logistics activities, claim management, and flow analysis projects.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
2612
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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