Senior Manager, Loan Kit Operations

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

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ABOUT ORTHOPAEDICS

Fuelled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalised treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedic surgeries? Ready to join a team that’s reimagining how we heal? Our Orthopaedics Teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at  https://www.jnj.com/medtech

THE OPPORTUNITY

Reporting to the Senior Director, MedTech ANZ Supply Chain for Depuy Synthes, this role is responsible for leading the end-to-end Loan Kit Operations across Australia and New Zealand. This includes overseeing national and state warehouse performance, ensuring high standards of customer service, and maintaining full compliance with regulatory, quality, and safety requirements. The role will also drive operational excellence through standardisation, performance visibility, and continuous improvement initiatives across the network.

RESPONSIBILITIES

• Lead the performance of ANZ Loan Kit Operations, including national and state warehouse network execution
• Develop and implement the Loan Kit strategic roadmap, driving standardisation and operational efficiency
• Establish and monitor KPIs, targets, and performance benchmarks to improve visibility and outcomes
• Ensure compliance with all quality, regulatory, and EHS requirements, maintaining audit readiness across all sites
• Drive continuous improvement initiatives, including cost optimisation (OPEX/CAPEX) and customer service enhancements
• Oversee inventory management processes, including stock accuracy, cycle counts, and excess/obsolescence management
• Partner cross-functionally with Commercial, Customer Service, Planning, and Quality teams to ensure alignment
• Lead, coach, and develop Operations Managers and broader teams to build capability and engagement
• Manage stakeholder communication across internal and external partners, including suppliers and healthcare customers
• Ensure safe, efficient operations through strong facility management and adherence to workplace standards

ABOUT YOU

Required:

• Proven experience in operations, supply chain, or distribution leadership, ideally within healthcare or medical devices
• Strong understanding of regulatory, quality, and compliance requirements in a complex environment
• Demonstrated ability to lead large, multi-site operational teams and drive performance outcomes
• Experience establishing KPIs, metrics, and performance frameworks
• Strong stakeholder engagement skills, with the ability to influence across functions and seniority levels
• Commercial and financial acumen, including exposure to budget management and cost optimisation
• Excellent leadership capability, with a focus on coaching, development, and building high-performing teams

Desirable:

• Experience within orthopaedics, medical devices, or biologics environments
• Background working with loan kit, consignment, or complex inventory models
• Relevant qualification in health, medical science, supply chain, or a related field

COMPANY CULTURE

• Competitive remuneration package.
• Continuous training and support.
• Award-winning leadership development programs.
• Inclusive, flexible, and accessible working arrangements.
• Equal opportunity employer supporting diversity and inclusion.

WHY CHOOSE US:

• Competitive remuneration package and continuous training.
• Supportive environment with award-winning leadership development programs.
• Inclusive, flexible, and accessible working arrangements for all.

OUR BENEFITS:

• Up to 18 weeks of parental leave to support new parents.
• 4 days of volunteer leave to give back to the community.
• Option to purchase up to 2 weeks of additional annual leave for extra time off.
• Enjoy a dedicated Wellbeing Day to prioritise self-care.
• Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities.
• Access to an Employee Assistance Program for personal and professional support.
• Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support.
• Life insurance coverage for added peace of mind.

 And much more...

Johnson & Johnson has announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company. The planned separation is anticipated to be completed within 18 to 24 months, subject to satisfaction of legal and regulatory requirements, and other customary conditions and approvals. Should you accept this position, it is anticipated that following conclusion of the transaction, you would be an employee of the standalone orthopaedics company and your employment would be governed by the standalone orthopaedics company’s employment processes, programs, policies and benefit plans. In that case, details of any planned changes would be provided to you by the standalone orthopaedics company at an appropriate time and subject to any necessary consultation processes.

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