Social Services Director

Description

Snowline Health is seeking an experienced, compassionate Social Services Director to lead our social services programs and support our interdisciplinary hospice care team. This leadership role offers the opportunity to guide program development, support staff, and ensure exceptional psychosocial care for patients and families navigating serious illness, grief, and end-of-life care.  

About Snowline Health

Snowline Health is a non-profit organization serving the western slope of El Dorado County and the Greater Sacramento Region. For over 45 years, our deep roots in the community have allowed us to foster a strong network of local resources and partnerships. We have built a reputation for excellence by providing personalized, compassionate, high-quality care tailored to each patient and family.

Location: El Dorado County / Greater Sacramento Region

Employment Type: Full-Time

Schedule: Monday–Friday (typically 8:00 AM – 5:00 PM; flexibility required), On Call Rotation Required

Why Choose Snowline Health:

At Snowline Health, our core values guide everything we do. We value teamwork, contribution, service, and excellence. Our team of dedicated, dynamic professionals is committed to providing the highest level of care—reflected in our consistently exceptional patient satisfaction surveys and quality outcomes.

Comprehensive Wellness Benefits

- Medical, dental, and vision insurance

- Life insurance

- 401(k) with generous employer match

Paid Time Off

- PTO and sick leave to support employee well-being

- Observed holidays: Essential staff who work on Snowline’s observed holidays receive time and a half. Staff who do not work can use PTO/sick leave or take the day unpaid

Continuing Education & Training

- Ongoing education and training

- Tuition reimbursement through our Snowline Scholars Program

Team Culture & Events

- Positive, collaborative environment

- Recognition programs, celebrations, and team-building events

Employee Assistance Program (EAP)

- Confidential support for personal and work-related challenges

Competitive Salaries

- Competitive salary aligned with experience and internal equity (Salary is $100,000-$150,00 depending on experience) 

Position Summary

The Social Services Director provides leadership, oversight, and strategic direction for Snowline Health’s social services programs, including hospice and bereavement services. This role ensures delivery of high-quality psychosocial care that aligns with patient goals, promotes dignity, and supports families throughout the care continuum.

Responsibilities include:

- Provide leadership and oversight of social services programs and staff

- Supervise, mentor, and support social workers and related team members

- Ensure delivery of compassionate, high-quality psychosocial care

- Lead program development and continuous improvement initiatives

- Collaborate with interdisciplinary leaders to optimize patient outcomes

- Ensure compliance with regulatory and accreditation standards

- Oversee documentation quality, productivity, and workflow efficiency

- Support staff engagement, training, and professional development

- Partner with community organizations and external agencies

- Assist with complex patient, family, and staff situations

- Promote a culture of compassion, accountability, and excellence

Salary Description

Competitive, market-aligned salary based on experience and internal equity

Requirements

- Master of Social Work (MSW) required

- Licensed Clinical Social Worker (LCSW) required

- Advanced certification (e.g., ACHP-SW) preferred

- Minimum of 5 years of clinical experience in healthcare, hospice, or related field

- Minimum of 3 years of leadership or supervisory experience

- Experience with program development preferred

- Experience supporting patients and families with grief, loss, and end-of-life care

- Strong leadership, communication, and interpersonal skills

- Ability to work effectively with diverse populations