Quality & Rights Advisor -Adult Foster Care
Location: Based in Manistee, MI, with regular travel to the Gaylord, MI area
Join Our Mission-Driven Team at Spectrum Community Services!
If you are a passionate advocate for quality care and consumer rights, and thrive in detail-focused roles, then this is the position to put your expertise and heart into and truly make a difference.
About the Role
This is more than a job—You’ll be the voice for those we serve, ensuring their rights are upheld, and their environments are safe, respectful, and empowering.
As a Quality and Rights Specialist, lead efforts in consumer advocacy, rights protection, and quality improvement for individuals with developmental disabilities and mental health needs. This is a mission-driven role with statewide impact. You’ll champion continuous quality improvement, guide mid-level managers, conduct rights audits, and lead internal investigations to ensure our mission is executed.
Why Spectrum?
At Spectrum Community Services, we believe in person-centered planning, culturally competent care, and empowering our staff to lead with compassion and integrity. We offer a supportive environment where your voice matters and your work has real impact.
What We Offer
- Medical & Prescription Coverage – Blue Care Network
- Dental & Vision Insurance – Blue Cross Blue Shield
- 403(b) Retirement Plan with Employer Match
- $25,000 Life Insurance Policy
- Short-Term Disability Coverage
- Paid Time Off (PTO)
- Holiday Pay – Including Juneteenth
- Paid Training & Professional Development
- Career Advancement Opportunities
- Mileage Reimbursement
What You’ll Do
- Serve as a consumer advocate and lead internal rights investigations
- Review incident reports and ensure timely, thorough follow-up
- Train and support staff on rights protection and due process
- Conduct rights audits and represent Spectrum during inspections
- Collaborate with state and local agencies (DHHS, CMH, LARA, ORR, etc.)
- Drive continuous quality improvement initiatives
- Travel regularly to homes and community agencies.
What You Bring
- Bachelor’s degree in Human Services (preferred but not required) or High School Diploma with 8+ years of relevant experience
- 5+ years in the Human Services field, with direct experience supporting individuals with developmental disabilities or mental illness
- Deep knowledge of Michigan’s Mental Health Code, licensing rules, and consumer rights
- Strong communication, organizational, and leadership skills
- Valid driver’s license and reliable transportation
- Flexibility to travel and adapt to a dynamic schedule
Ready to Make a Difference?
If you're a seasoned professional ready to lead with purpose and protect the rights of those we serve, we want to hear from you!
Apply today and be a part of something meaningful.
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