DevOps Team Lead

Pipl is an AI company that helps global enterprises make better fraud decisions. We're built on more than 20 years of identity data and Elephant, the industry's only large risk model trained on payment fraud.

Pipl's three products give enterprise teams modular access to the intelligence they need across payment and transaction ecosystems, where the cost of getting it wrong is highest.

Pipl Trust brings AI-native risk decisioning into payment workflows, with Elephant resolving identity across behavioral, device, and network signals in real time. Pipl Search connects identity intelligence for investigations and background checks, drawing on our global identity graph. Pipl Elements delivers phone and email signals that strengthen existing fraud models and verification workflows.

Our identity graph covers more than 5 billion identities and 740 billion signals. The world's largest payment networks, ecommerce marketplaces, and digital wallet platforms trust Pipl to get it right.

We are looking for a DevOps Team Lead to lead Pipl’s Platform team.

The Platform team is responsible for architecting, provisioning, automating, deploying, operating, and continuously improving the infrastructure and DevOps foundations that support Pipl’s products.

In this role, you will combine hands-on DevOps engineering with technical leadership and sprint management ownership. You will lead the team’s day-to-day work, manage sprint planning and execution, define technical direction, promote engineering excellence, and ensure that our cloud infrastructure, CI/CD processes, production environments, and operational practices are scalable, reliable, secure, and efficient. You will also integrate AI agents into these processes to improve automation, operational efficiency, incident response, documentation, and engineering productivity.

You will work closely with engineering, QA, product, security, and operations stakeholders to design and operate solutions that meet business needs while continuously evolving the underlying technology stack.

Responsibilities

• Build our Infrastructure and Big Data DevOps roadmap. Research and implement new/best DevOps practices and processes including automation, CI/CD, and service discovery
• Lead a team of DevOps engineers experts running our cloud infrastructure
• Add visibility and monitoring infrastructure using tools such as Prometheus, Grafana, Loki, etc
• Implement tools and procedures in support of Deployment and CI/CD infrastructure
• Work with developers, automation engineers, and the company’s customer-facing teams to architect solutions that increase efficiency
• Maintain multiple, consistent environments (Development, QA, and Production)
• Enforce security principles and practices as needed
• Monitor and suggest ways to reduce cloud costs
• Work on-call in rotation.

Requirements

• 5+ years of experience in a DevOps position.
• Previous experience as a team lead in DevOps, Platform, Infrastructure, or SRE teams.
• Solid understanding of Cloud Infrastructure, preferably GCP - Must.
• Experience in containerization technologies like Docker, Kubernetes, GKE - Must.
• Experience in building, deploying and managing CI/CD pipelines using tools like GitHub Actions with ArgoCD - Must.
• Good scripting skills using Bash or Python.
• Experience with using and implementing IaC; Terraform, Crossplane.
• Broad experience with monitoring services and tools
• Proven ability to work in a fast-paced environment in simultaneous projects
• Excellent organizational, communication and interpersonal skills; enjoy working in both individual and team settings

Working at PIPL