JOB DETAILS

Sales Phone Agent (Work From Home) - R99/hour Base + Up to R66/hour Ince

CompanyLawnStarter
LocationJohannesburg
Work ModeRemote
PostedMay 31, 2026
About The Company
LawnStarter is a marketplace for outdoor home services. We offer the simplest and most effective solution for ordering and managing outdoor home services, with operations in more than 3,000 cities across the United States. With incredibly high ratings from consumers and providers, it is easy to see why we have industry-leading retention on both sides of the marketplace and are poised to build a multi-billion-dollar consumer brand. We have successfully raised over $35M from some of the leading technology and growth investors.
About the Role

Location: Remote – Johannesburg, Gauteng, South Africa

Contract Term: June through September (with potential extension based on performance and business needs)

About the Role

We are seeking an experienced Sales Phone Agent with strong phone-based sales experience and excellent written and spoken English. This is a remote contract role with a call center environment, requiring reliability, strong work ethic, and a distraction-free workspace.

This is a fixed-term contract position. Contract extensions may be considered based on performance and business needs. Structured sales training and ongoing coaching will be provided throughout the ramp-up period.

What You’ll Do:
  • Manage inbound and outbound warm calls (approx. 200+ weekly).
  • Handle calls lasting 6–15 minutes to close new customers, explain LawnStarter’s services, and upsell recurring plans.
  • Meet and exceed sales metrics and quality standards.
  • Demonstrate exceptional communication skills with U.S. customers.
  • Maintain accurate CRM records and uphold data protection policies.

What We’re Looking For:
  • Proven ability to close sales and overcome objections
  • Strong customer service and empathy skills
  • Goal-oriented with strong adaptability
  • Coachable and receptive to feedback
  • Consistent achievement of performance targets
Qualifications:
  • High school graduate; college preferred
  • Excellent written and spoken English
  • At least 2 years of telesales or BPO experience
  • Familiarity with CRM/VoIP tools (Google Suite preferred)

  • Desktop/laptop with camera (Core i5, 8GB RAM minimum), dual monitors, noise-canceling headset
  • Stable Ethernet connection (50mbps for download and 25mbps for upload)
  • Backup internet connection with the same speed requirement (e.g. mobile data or secondary ISP)
  • Backup power source (e.g. UPS or generator) in case of power interruptions
  • Noise-canceling headset or headphones with a microphone
  • A quiet, dedicated workspace free from distractions
  • R99/hour Base + Up to R66/hour Incentives (South African Rand/ZAR)
  • Work from the comfort of your own home
Key Skills
TelesalesClosing SalesObjection HandlingCustomer ServiceEnglish CommunicationCRM ManagementVoIP ToolsUpsellingBPO ExperienceEmpathy
Categories
SalesCustomer Service & Support
Benefits
Work from homeStructured sales trainingOngoing coaching
Job Information
📋Core Responsibilities
Manage inbound and outbound warm calls to close new customers and upsell recurring service plans. Maintain accurate CRM records while meeting sales metrics and quality standards for U.S. customers.
📋Job Type
full time
💰Salary Range
ZAR 99 - ZAR 165
📊Experience Level
2-5
💼Company Size
456
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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