JOB DETAILS

Administrative/Customer Service

CompanyPremier AG Co-Op Inc
LocationSeymour
Work ModeOn Site
PostedJune 11, 2026
About The Company
Our Operations Premier provides supplies and services in the agricultural and energy sectors, including liquid fuels, retail fuel, propane, seed, fertilizer, crop protection, grain, pork production and retail supply. Our operating divisions include Premier Ag and Premier Energy. Our History Since our founding in 1927, Premier Ag Cooperative has put the customer at the center of everything we do. This focus has led to our place as an integral part of the communities we serve. It has also brought us national attention from the industry we represent. In 2019, we were named the Ag Retailers Association Retailer of the Year. This recognition came for many reasons, including a commitment to safety, environmental stewardship, building value, community relationships, and more. Awards aside, however, what’s most important is that our members, customers, employees and communities can confidently say that we uniquely understand them and make a positive difference in their lives.
About the Role

Description

  

We are seeking a dedicated Customer Service Representative who is passionate about helping others and interested in growing with an organization that offers stability and opportunities for advancement.


This role serves as the primary point of contact for our members, assisting with account activity, answering questions, and resolving concerns with professionalism and care. The ideal candidate is dependable, detail-oriented, and committed to delivering an excellent customer experience.


Key Responsibilities

  • Serve as the first point of contact for customer payments, inquiries, and service needs
  • Resolve customer concerns efficiently while maintaining a positive experience
  • Provide accurate information on products, services, and delivery options
  • Process orders and maintain accurate records of customer interactions
  • Offer basic technical support and escalate complex issues as needed
  • Collaborate with team members to ensure timely and effective problem resolution
  • Perform general office duties such as filing and preparing mailings
  • Follow company policies and communication guidelines to uphold a strong brand image


Requirements

  

Qualifications

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Excellent problem-solving and conflict-resolution abilities
  • Proficiency with computers and customer management systems
  • Attention to detail and ability to manage multiple tasks
  • Team-oriented with a strong work ethic

Key Skills

  • Customer-focused mindset with a commitment to service excellence
  • Active listening and empathy when assisting customers
  • Ability to multitask and stay organized in a fast-paced environment
  • Strong attention to detail and accuracy
  • Clear, professional communication skills
  • Basic understanding of products/services and ability to explain value to customers


Key Skills
Customer ServiceProblem SolvingConflict ResolutionComputer ProficiencyCustomer Management SystemsAttention To DetailMultitaskingProfessional CommunicationActive ListeningEmpathyOrganizationTechnical Support
Categories
Customer Service & SupportAdministrative
Job Information
📋Core Responsibilities
Serve as the primary point of contact for members by handling payments, inquiries, and service needs. Resolve customer concerns efficiently while performing general office duties and maintaining accurate interaction records.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
72
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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