Enterprise Systems Manager

Description

URM Stores is seeking an experienced Enterprise Systems Manager to lead and optimize the technology platforms that power our business. This role oversees all enterprise applications across URM, including ERP (NetSuite), order management, EDI, and other mission-critical systems. You will shape the strategy, performance, and future growth of these platforms while ensuring they remain scalable, reliable, and aligned with business objectives. You will manage a portfolio of approved enterprise applications, champion adoption across the organization, and serve as the primary expert for enterprise integrations. This position is accountable for system delivery, operational excellence, stability, and continuous improvement. If a business process depends on an enterprise system, you will help drive its success.

Key Responsibilities:

Enterprise Systems Ownership & Delivery:

• App Ownership:  Manage all enterprise applications including ERP, order management, EDI, and related platforms.
• System Stability:  Ensure high performance, reliability, and lifecycle management across all enterprise platforms.
• Process Standardization:  Drive standard application baselines and reduce software fragmentation across business units.
• Project Delivery:  Act as the single point of accountability for ERP initiatives, upgrades, and system expansions.

Enterprise Systems Roadmap & Integration Strategy:

• Multi-Year Roadmap:  Align the enterprise platform roadmap with corporate strategy, financial operations, and growth plans.
• Modern Architecture:  Enforce API-first, service-based, and event-driven integration patterns across systems.
• Legacy Reduction:  Systematically eliminate brittle, file-based integrations in favor of scalable, reusable services.
• Cross-Team Alignment:  Partner with data and architecture teams to ensure clean data flows across ERP, warehouse, and store systems.

Vendor Strategy & Performance Management:

• SME Evaluation:  Maintain deep awareness of best-in-class solutions within grocery, retail, and distribution sectors.
• KPI enforcement:  Establish metrics tracking system uptime, transaction accuracy, integration reliability, and total cost of ownership.
• Governance Reviews:  Conduct monthly, quarterly, and annual vendor reviews to ensure contractual delivery and cost optimization.

Business Engagement & Team Leadership:

• Stakeholder Partnership:  Partner directly with finance, operations, and business leaders to align capabilities with corporate needs.
• Team Development:  Lead the Enterprise Systems team, establishing clear roles, accountabilities, and future leadership pathways.
• Operational Excellence:  Enforce standard operating procedures (SOPs) to boost processing accuracy and support quality.

Required Qualifications:

• 10+ years of experience in enterprise systems, ERP, or core business applications.
• 5+ years in direct leadership roles managing enterprise application teams.
• Deep Expertise:  Hands-on experience with ERP platforms (NetSuite or equivalent).
• Financial Acumen:  Strong understanding of core financial systems, accounting structures, and business processes.
• Integration Delivery:  Proven success designing and enforcing modern enterprise integration strategies.
• Vendor Management:  Solid history of negotiating contracts and managing third-party software providers.

Preferred Qualifications:

• Experience in retail, grocery, wholesale, or supply chain distribution environments.
• Deep familiarity with EDI systems, order management, Order-to-Cash, and Procure-to-Pay processes.
• Proven experience migrating organizations away from legacy tech stacks.
• Familiarity with enterprise integration platforms (e.g., Boomi, MuleSoft).
• Exposure to cloud-native and service-oriented architectures (SOA).

Core Competencies:

• Ownership: You take ultimate accountability for enterprise system outcomes.
• Execution: You deliver highly functional systems that support daily business operations.
• Technical Depth:  You understand ERP architecture and complex downstream integration patterns.
• Leadership: You build high-performing teams and maintain strong cultural accountability.
• Judgment: You know exactly when to evolve, replace, or standardize business platforms.

What Success Looks Like:

• Enterprise systems remain stable, highly accurate, and vertically scalable.
• Integration patterns are cleanly standardized, documented, and consistently applied.
• The ERP roadmap provides long-term clarity aligned tightly to executive business priorities.
• Vendor performance is strictly data-driven, consistently reviewed, and financially optimized.
• Business operations run smoothly through core applications with minimal friction.
• Executive leadership maintains absolute confidence in current platforms and future direction.

A Legacy of Local Impact Since 1921

For over a century, URM Stores, Inc. has been the powerhouse behind independent grocers throughout the Inland Northwest. Our mission is simple: help local grocers thrive by handling everything from purchasing and warehousing to the timely delivery of top-quality merchandise.

What makes us unique? Our co-operative model means our Member-Owners aren’t just customers, they’re shareholders. We reinvest in their success by returning earnings to our Co-Op members as patronage dividends.

Today, URM employs more than 3,000 dedicated team members, including those at our subsidiaries Rosauers Supermarkets and Peirone Produce.

We work in a supportive team environment and in addition to our amazing culture, our employees enjoy many perks, and below are a few of the highlights of our complete compensation package:

• An employee’s pay position within the salary range will be based on several factors including, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, and business or organizational needs. Salary range $128,000 - $136,000 annually DOE, plus so much more!
• Insurance Benefits – So that our non-union employees have more to take home from their paycheck, URM pays 100% of the Medical/Dental/Vision/RX Insurance premiums for the employee and over 93% for the employee’s dependents!
• 401k Retirement Plan with an amazing Company match up to 9% of your annual salary!
• Subsidized Life Insurance for employees and great rates for the employee’s family.
• Company paid Long-Term Disability insurance.
• Short-Term Disability and Cancer Insurance available.
• Life Flight Insurance at Special Rate.
• Great vacation plan!
• Six Paid Holidays and four Paid Personal Holidays.
• Paid Sick Days.
• Paid Volunteer Service Day! Get paid to volunteer at your favorite non-profit!
• Experience enjoyable Company sponsored activities through events like URM March Madness Brackets, Family Hockey Night with the Chiefs, Holiday Mingle & Jingle with great raffle giveaways, Summer Evening Wine & Music Event, and Winter Break Movie Night, which are just a glimpse of the fun we have to offer for employees and their families!
• Plus, enjoy a variety of corporate discounts, from gym memberships, cell phone plans, to computer discounts!
• We also offer an Amazing Employee Discount Program at our Company-owned Grocery Stores!!!!

Equal Opportunity Employer

URM Stores, Inc. is proud to be an equal opportunity employer, fostering an inclusive workplace where all employees can thrive. We prohibit discrimination of any kind and are committed to a work environment built on respect, inclusion, and opportunity for all.