JOB DETAILS
Partnership Executive with English and Spanish
CompanyFlatrock
LocationLisbon
Work ModeRemote
PostedJune 2, 2026
About The Company
Flatrock provides compassionate adult foster care for individuals with intellectual and developmental disabilities, with homes across Michigan. We proudly serve both Michigan residents and individuals from out of state.
Staffed 24/7, our licensed homes are designed to provide comprehensive behavioral health support, therapy, and wellness programming tailored to every resident’s unique needs. Residents live in environments that go beyond housing, offering connection and growth. We offer upscale amenities, comfortable community spaces, and access to engaging daily activities. From art and music projects to life skills development activities and community outings, we create opportunities for connection, growth, and joy in everyday life.
Accredited by CARF, recognized with the HIPAA Seal of Compliance, and a proud member of the Michigan Assisted Living Association, Flatrock is a trusted partner in inclusive, supportive care. We’re committed to creating environments where individuals feel safe, supported, and encouraged to thrive.
About the Role
Main responsibilities
- Act as the first point of contact for partner operational requests, coordinating internally with Product, Marketing, Tech, and Finance
- Support onboarding and ongoing execution of partnerships
- Monitor performance metrics and prepare reports & insights
- Support marketing campaigns and promotional initiatives
- Prepare business reviews and presentations for partners
- Conduct market research and competitive analysis
- Оver time, independently manage smaller partners, driving retention and incremental growth
Requirements
- 1-3 years of experience in Business Operations, Customer Success, Account Management, or similar roles
- Fluency in both English and Spanish
- Experience in SaaS, digital products, mobile, or telco environments (VAS) is a plus
- Analytical mindset with solid Excel / Google Sheets skills
- Strong organisational and stakeholder management skills
- Ability to translate operational or technical topics into clear business language
- Proactive, solution-oriented attitude
- Portuguese and/or French is considered a plus a plus
About us
Dear recruiters there is no need to edit this.Key Skills
Business OperationsCustomer SuccessAccount ManagementEnglish FluencySpanish FluencyExcelGoogle SheetsStakeholder ManagementMarket ResearchCompetitive AnalysisSaaSDigital ProductsMobile VASAnalytical ThinkingOrganizational SkillsBusiness Communication
Categories
Customer Service & SupportManagement & LeadershipSalesMarketingData & Analytics
Job Information
📋Core Responsibilities
Act as the primary contact for partner operational requests and coordinate with internal teams to support onboarding and execution. Monitor performance metrics, prepare business reviews, and eventually manage smaller partners to drive growth and retention.
📋Job Type
permanent employee
📊Experience Level
2-5
💼Company Size
255
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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