JOB DETAILS

Store Manager - Brockport, NY

CompanyReid Stores LLC
LocationTown of Sweden
Work ModeOn Site
PostedJune 11, 2026
About The Company
Today, our 88+ Crosby’s stores are found in many small towns, villages, and suburban communities. Many locations serve as gathering spots, reliable fuel stations, convenience and grocery shopping, in addition to being a go-to destination for breakfast, pizza & subs. We are honored to support our local fire departments, school districts, youth sports leagues, community programs, and charitable organizations. Our history throughout the communities we serve runs deep, and with over 100 years in the business, you can begin to understand why. In 1922, at the dawn of the automobile era, J. Ward Reid Sr.’s entrepreneurial spirit led him to open a one-pump gasoline service station at Lake Avenue and Clinton Street in Lockport, NY. By the turn of the century, and with two significant convenience chain acquisitions, K&K Food Mart stores in 2002 and Crosby Dairy Mart stores in 2004; Reid Stores, Inc. was established to focus on the direct operation of company owned and operated convenience stores. In 2006, these stores converged to operate under one cohesive moniker, Crosby’s. In 2010, with the acquisition of Erie Petroleum, Crosby’s gained further reach into Northwestern Pennsylvania. By this time, our company had now reached nearly 50 locations spanning from Brockport, NY to Erie, PA. In 2017, MWS Enterprises was acquired, adding nearly 40 new Crosby’s owned and operated locations, covering Ontario to Chautauqua County. Today, we continue in our pursuit to serve and support our local communities. We hope we have the opportunity to fuel your way and add a smile to your day!
About the Role

Description

 

Description

Are you a driven leader who thrives in a fast-paced environment? Do you enjoy building strong teams, delivering exceptional customer experiences, and running a business like it’s your own? If so, Crosby’s is looking for you.

We’re seeking a Team Leader to oversee the daily store operations. This is a hands-on leadership role where you’ll be responsible for people, performance, and profitability—while creating a welcoming, high-energy environment for both customers and team members.
 

What You’ll Do:

Leading Your Team

  • Recruit, hire, train, and develop store associates and assistant team leadership 
  • Create schedules and ensure proper staffing levels 
  • Coach, mentor, and hold team members accountable 
  • Foster a positive, respectful, and high-performing work culture 

Delivering Outstanding Customer Experience

  • Ensure every customer receives fast, friendly, and high-quality service 
  • Maintain store cleanliness, product availability, and brand standards 
  • Resolve customer concerns quickly and professionally 

Driving Store Performance

  • Meet or exceed sales, profitability, and expense goals 
  • Manage inventory, food costs, and ordering 
  • Oversee cash handling, deposits, and financial reporting 
  • Identify opportunities to improve efficiency and grow sales 

Managing Daily Operations

  • Ensure compliance with all company policies and regulations 
  • Maintain food safety and sanitation standards 
  • Oversee merchandising, promotions, and in-store execution 
  • Keep the store safe, secure, and well-maintained 

*Benefits*

  • Medical Insurance with Employer Contribution
  • Voluntary Dental Insurance
  • Life Insurance- Company Paid
  • 401K & Paid Time Off
  • Leadership Paid Training Program
  • Career growth opportunities!
  • Company Discounts
  • Significant Fuel Discounts!
  • Scholarship Opportunity and Tuition Reimbursement
  • Employee Assistance Program- Company Paid

Requirements

Minimum Qualifications

  • 21 years of age
  • High School Diploma or equivalent
  • At least 2 years of fast food/retail management experience 
  • Valid Driver’s license 
  • Reliable transportation for position requirements (e.g., meetings, banking) 
  • Serve Safe certification, preferred 
  • Ability to utilize basic business math and accounting skills, computer skills and strong analytical and decision-making skills 
  • Possess strong supervisory and organizational skills 
  • Must be able to work all shifts - weekends and holidays based on business needs; this position requires a minimum of 46 hours per week

The list of Requirements, Duties, and Responsibilities is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job outline and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, and changes in personnel, workload or technical development).

Key Skills
Team LeadershipRecruitmentStaff SchedulingPerformance ManagementCustomer ServiceInventory ManagementFinancial ReportingCash HandlingFood SafetyMerchandisingAnalytical SkillsDecision MakingOrganizational SkillsSupervisory SkillsBusiness MathAccounting
Categories
Management & LeadershipRetailFood & BeverageHospitalityCustomer Service & Support
Benefits
Medical InsuranceVoluntary Dental InsuranceLife Insurance401kPaid Time OffLeadership Paid Training ProgramCareer Growth OpportunitiesCompany DiscountsFuel DiscountsScholarship OpportunityTuition ReimbursementEmployee Assistance Program
Job Information
📋Core Responsibilities
Oversee daily store operations including people management, performance tracking, and profitability. Ensure high-quality customer experiences while maintaining food safety and brand standards.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
253
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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