Parts Support Specialist | Shipping & Receiving

Description

Marin, CA | Premier luxury brand | Hospitality | Career path | Veterans encouraged to apply

Swickard Auto Group is a hospitality company that happens to sell and service cars.

We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

At Mercedes-Benz of Marin, we operate at the highest standard of the luxury automotive industry. That standard doesn't start on the showroom floor -- it starts in the parts department. The Parts Support Specialist is a critical member of the team that keeps our service operation running accurately, efficiently, and on time.

WHAT YOU'LL DO

• Receive, count, weigh, and verify all incoming parts inventory against purchase orders, packing slips, and bills of lading -- documenting any shortages, overages, or transit damage with precision

• Process outbound shipments accurately -- generating shipping labels, utilizing postage meters, and navigating carrier software including UPS, FedEx, DHL, and freight companies

• Coordinate professionally with freight carriers, delivery drivers, and external parts suppliers -- representing Mercedes-Benz of Marin with a polished, professional demeanor

• Stock, organize, and maintain parts inventory to ensure accurate storage and fast retrieval for the service team

• Safely operate material handling equipment including pallet jacks to move and stage incoming and outgoing shipments

• Identify and communicate basic automotive components -- supporting accurate parts matching and minimizing order errors

• Maintain a clean, organized, and safe receiving area that reflects the operational standards of a premier luxury dealership

• Support the parts team with additional logistics and administrative tasks as needed

WHAT WE'RE LOOKING FOR

• High school diploma or equivalent required

• 1 to 3 years of shipping and receiving or warehouse operations experience strongly preferred

• Previous experience in an automotive parts department or dealership setting a strong plus

• Familiarity with basic automotive components -- you know the difference between a rotor and a caliper

• Hands-on experience with carrier software -- UPS, FedEx, DHL, and freight platforms

• Proficient with basic computer programs and dealership management or inventory systems

• Forklift certification preferred -- or willingness to obtain

• Physically capable of standing and walking on hard warehouse floors for extended periods and frequently lifting and moving bulky automotive components weighing 50 to 70 pounds

• Valid driver's license with a clean driving record

• Professional, reliable, and detail-oriented -- accuracy in this role directly impacts the service department and the guest experience

WHAT WE OFFER

• $20.00 - $25.00 per hour

• Medical, dental, and vision insurance

• Life insurance and supplemental coverage options

• Paid time off and paid holidays

• On-the-job training and support

• Clear path for growth within the parts department and broader Swickard organization

• Employee vehicle purchase and service discounts

• A stable, team-oriented work environment at one of the most respected luxury dealerships in the Bay Area

WHY MERCEDES-BENZ OF MARIN

• An award-winning, high-volume Mercedes-Benz store with a loyal, high-net-worth guest base -- the parts operation here is busy, well-resourced, and consequential

• Marin County is one of the most prestigious markets in the Bay Area -- the standard is high, and the team takes pride in meeting it

• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry

• A role where accuracy and reliability are genuinely valued -- what you do every day directly supports the service team and the guest experience

• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- shape how we treat our team members just as much as our guests

• A supportive team environment where you'll be set up to succeed and recognized when you deliver

Mercedes-Benz of Marin is a high-volume, award-winning store that depends on a tight, accurate parts operation to deliver the guest experience this brand demands. The Parts Support Specialist isn't a background role -- it's a foundational one. When you do this job well, the whole service department moves better.

If you're reliable, detail-driven, and ready to be part of a team that holds itself to a high standard -- we'd like to meet you.