JOB DETAILS

Spa Coordinator

CompanyCooper Aerobics Enterprises Inc
LocationDallas
Work ModeOn Site
PostedJune 3, 2026
About The Company
Cooper Aerobics is your health and wellness resource to help you live better sooner and later. Dr. Kenneth Cooper ignited the worldwide fitness revolution, and since 1970, Cooper Aerobics has created the world's greatest repository of fitness data and its impact on health. Through the array of services Cooper offers, millions have been inspired to make good health a habit, helping improve their quality and quantity of life. Cooper Clinic's comprehensive physical exam gives patients an in-depth picture of their health and an action plan to improve it. www.cooper-clinic.com Cooper Fitness Center is the fitness center of choice for members that belong to a healthy-living community, not just a gym. www.cooperfitnesscenter.com Cooper Spa helps bring life back in balance through relaxation and renewal services. www.cooperspa.com/dallas Cooper Hotel and Conference Center provides guests easy access to all that Cooper Aerobics has to offer. www.cooperhoteldallas.com Cooper Complete is a pure, potent vitamin and supplement line scientifically proven to improve well-being. https://coopercomplete.com Cooper Wellness Strategies takes the Cooper philosophies for individuals and transforms them to improve the physical and fiscal health of a company and its workforce. www.cooperwellness.com
About the Role

Description

The Spa Coordination is responsible for client check in, booking appointments, retail sales, and overall client satisfaction by meeting and exceeding guest expectations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Schedule: Thursday- Friday 3pm - 8pm. Saturday and Sunday open availability. 


Spa Coordinator Essential Duties and Responsibilities:

• Provides exemplary customer service to our guests, teammates, and clients to include the following:

• Warmly greet guests and offer amenities.

• Educate guests on spa services.

• Anticipate guest needs.

• Have complete knowledge and understanding of all services and products while educating clientele in these areas.

• Schedules and confirms all appointments according to spa protocol.

• Processes payments and refunds accurately as needed.

• Promotes and sells spa products along with processing and shipping online orders as necessary.

• Attends product demonstrations and trainings.

• Restocks amenities and retail products as needed.

• Follows opening, closing, and in shift procedures accurately.

• Communicates effectively with Spa GM, leads and co-workers regarding schedule/room changes, client needs, customer service concerns, etc.

• Supports the mission statement and core values.

• Completes duties on site with consistent, regular, and reliable attendance. • Accomplishes other duties as assigned.

Requirements

The ideal Spa Coordinator candidate should possess:

• Excellent verbal communication skills.

• Exceptional interpersonal and customer service skills.

• Ability to work without direct supervision and exhibit sound judgment.

• Possess basic computer skills.

•Ability to learn and master spa software.


Education and/or Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or

equivalent combination of education and experience.

• 1-2 years of direct face to face customer engagement experience.

• Retail experience preferred, spa experience a plus.

Key Skills
Customer ServiceAppointment SchedulingRetail SalesVerbal CommunicationInterpersonal SkillsComputer SkillsSpa SoftwarePayment ProcessingClient RelationsInventory Management
Categories
HospitalityCustomer Service & SupportRetailAdministrative
Job Information
📋Core Responsibilities
The Spa Coordinator manages client check-ins, appointment bookings, and retail sales to ensure overall guest satisfaction. They are also responsible for educating clients on services, processing payments, and maintaining spa amenities.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
250
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page