Global Privacy Director

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What does the Director, Global Privacy Counsel really do? As the Global Privacy Director, you will be the primary architect of our global data protection strategy. In a world of evolving AI regulations and complex cross-border data flows, you will ensure that TaskUs remains a trusted fortress for our clients’ and employees’ data. You won’t just manage a checklist; you will lead a global privacy. team to integrate "Privacy by Design" into our newest AI-driven services and digital operations.

Key Responsibilities

• Strategic Leadership: Develop and execute a global privacy roadmap that aligns with TaskUs’s rapid growth and expansion into new markets (including North America, Europe, Asia, and Latin America).

• Regulatory Guardrail: Act as the subject matter expert on global privacy laws including GDPR, CCPA/CPRA, LGPD, and VCDPA, as well as emerging AI-specific regulations.

• Commercial Support & Negotiations: Partner with Sales and Legal to negotiate complex Data Processing Addendums (DPAs) and represent TaskUs’s privacy program during high-stakes client audits and RFPs.

• AI & Innovation Oversight: Partner with the Product and AI Operations teams to ensure our use of generative AI and machine learning models is ethical, transparent, and compliant with our Global AI Policy.

• Privacy by Design: Embed privacy requirements into the lifecycle of new product development and client onboarding processes.

• Third-Party Governance: Oversee the privacy due diligence and lifecycle management of all third-party vendors and sub-processors to ensure downstream compliance.

• Incident Management: Lead the Global Privacy Incident Response Team, ensuring swift, compliant, and transparent handling of any potential data breaches.

• Audit & Compliance: Oversee Data Protection Impact Assessments (DPIAs) and manage third-party privacy audits (e.g., SOC2, ISO 27001, ISO 27701) in collaboration with InfoSec.

• Advocacy & Training: Foster a culture of privacy awareness across our global frontline, ensuring our "People-First" mission extends to how we protect individual data rights.

• People Leadership & Development: Lead and scale a multidisciplinary global privacy team. You will be responsible for workload distribution, professional development, and performance management, ensuring the team is equipped to support a 24/7 global business model.

Qualifications

• Experience: 10+ years of experience in data privacy, legal, or compliance, with at least 5 years in a global leadership role—ideally within the BPO, SaaS, or Tech sectors - directly managing and developing diverse teams of privacy professionals across multiple jurisdictions.

• Education: JD or equivalent advanced degree preferred; Bachelor’s degree in Law, IT, or Business required.

• Certifications: CIPP/E, CIPP/US, and CIPM (IAPP) certifications are highly preferred.

• Technical Fluency: Deep understanding of how data flows through modern cloud infrastructure and AI/ML pipelines.

• Global Mindset: Experience managing remote, multicultural teams and navigating the nuances of international labor and data laws.
   

"Ridiculously Good" Traits

• Agility: You thrive in a fast-paced environment where "the way we’ve always done it" is constantly challenged.

• Emotional Intelligence: You can translate complex legal jargon into actionable insights for clients, frontline managers, and C-suite executives.

• Integrity: You believe that protecting data is a fundamental way to protect the Team.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.