Human Resources Manager

Description

At Zach, we believe in the power of light—to illuminate new ideas, spark imagination, and bring people together. As Austin’s leading professional producing theater, we create vibrant, intimate theater experiences that engage, inspire, and connect our community. The Human Resources Manager will work as a generalist, supporting our team in fulfilling that mission by coordinating a fair and equitable recruiting process, organizing an effective and welcoming onboarding program, and arranging employee retention activities for full-time and part-time positions across the organization.

ESSENTIAL FUNCTIONS:

The essential functions include, but are not limited to the following:

• Guide hiring managers through the recruitment process, posting open positions to appropriate job boards and specialty recruitment sites.
• Review job descriptions and resumes with hiring managers to identify qualified candidates, managing all candidate communication; scheduling and leading first round screens, organizing interview panels and feedback, and guiding teams on best practices, and hiring outcomes.
• Coordinate with the Director of Finance and Administration to ensure equitable practices by posting and offering jobs based on established budgets and compensation bands.
• Coordinate all pre-employment and new hire logistics including preparing and managing offer letters, supporting transition discussions, processing new hire paperwork, entering employee information into HRIS and payroll systems, and ensuring completion of required employment documentation including I-9s.
• Manage the onboarding experience for new employees by coordinating first-day logistics in collaboration with the General Manager, including office space, equipment, building and system access, onboarding schedules, introductory meetings, office tours, and training activities to ensure a welcoming and organized transition into the organization.
• Lead efforts to streamline efficiencies and improved practices through new HR & Payroll systems and processes, working with other team members for implementation.
• Serve as liaison for initial employee inquiries regarding payroll, benefits, or other HR questions. 
• Maintain and manage employee records within HRIS and payroll systems, including processing employee changes, ensuring accuracy of data, and coordinating appropriate system access and permissions.
• Serve as support for payroll administration and be cross-trained on systems for intermittent execution as needed.
• Process eligible employees on Zach’s benefit plans, tracking and managing timelines, and coordinate with insurance brokers and providers as needed. Support COBRA administration. Collaboration with the Director of Finance and Administration on annual open enrollment benefits research and plan design and decision making.
• Lead annual and ongoing Performance Management training, processes, and follow up to ensure managers and staff are engaging in regular performance conversations, goal setting, and effective 1:1’s.
• Work with Leadership and the Zachtivity Committee to schedule opportunities for social gatherings, volunteerism, and wellness programming. 
• Foster a culture of recognition, ensuring staff are recognized for years of service, birthdays, promotions, and other accomplishments.
• Monitor access and use of HR-related employee communication tools, ensuring internal systems and external recruitment sites are on-brand and up to date. 
• Serve as a resource and point person for additional employment matters including unemployment claims, employee verifications, workers’ compensation claims, surveys, and background checks.
• Support the organization with other related HR and Administrative projects as needed. 

Requirements

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree in business, human resources, or similar field and 2 years in a professional position with specific experience working with recruitment, onboarding, and/or performance management; or any equivalent combination of education and experience. 
• SHRM/PHR Certification or working toward becoming certified is a plus.
• Non-Profit and Theater Experience preferred.

KNOWLEDGE, SKILLS, AND ABILITIES: 

• Knowledge of employment laws and HR best practices including recruitment, onboarding, employee relations, performance management, leave administration, and workplace investigations.
• High confidence and comfort level working with Microsoft Suite (Outlook, SharePoint, Excel, Word); Managing calendars, HR Systems, and external sites such as Indeed and LinkedIn.
• Excellent organizational and project management skills with the ability to prioritize competing deadlines and manage multiple initiatives simultaneously.
• Demonstrated initiative, adaptability, and ability to work independently while contributing positively to a collaborative team environment.
• Ability to maintain accurate records, prepare reports, and ensure compliance with organizational policies and regulatory requirements.
• Strong attention to detail and follow-through with a commitment to accuracy and operational efficiency.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive personnel information and workplace concerns.
• Proficiency with HRIS, payroll, and employee management systems, including entering and maintaining accurate employee records, processing new hire onboarding information, managing system access, and ensuring data integrity and confidentiality.
• Collaborative and organized team player with high touch customer service skills.
• Effective verbal and written communication skills with leadership, colleagues, and individuals inside and outside the company.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

This is a campus-based, on-site role with the ability to work remotely 1-2 days a week per company and department guidelines as approved by the supervisor. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions upon discussion with HR.

• The noise level in this work environment is typically low to moderate.
• May be expected to lift for move up to 25 pounds 
• Must have reliable transportation and the ability to occasionally work evenings, weekends, and holidays 

ORGANIZATIONAL RELATIONSHIPS:

Reports to: Director of Finance and Administration

Supervises (if any): None

Supports: All Departments

Peer collaboration/communicates with: All Departments

PAY:

Beginning salary starting at $57,000-63,500 annually commensurate with experience and qualifications. New hires are typically brought into the organization between the minimum and midpoint of the range posted depending upon qualifications, years of experience in a similar role, internal equity, and the budgeted amount for the role. 

All offers of employment are conditional pending the successful completion of background and reference checks.

We’re excited to review your application. To ensure a smooth and fair hiring process, please apply online only. We’re not able to accommodate phone calls or in-person visits about this position. 

Some of the great benefits available to Zach Employees:

• Affordable Healthcare Coverage for Full-Time Employees and their Dependents
• Employer Paid Life and AD&D insurance
• Employer Paid Short and Long-Term Disability Insurance
• 401K Matching Program
• Vacation, Sick, and Personal Time
• Paid Holidays
• Free Parking
• Tickets to Mainstage and Family Series shows and enrollment in Camps/Classes

Zach Theater is committed to ensuring an equitable and inclusive workforce and we strive for a team that reflects Austin’s diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age.