JOB DETAILS

Corporate IT Tech Tier I

CompanyMikhail Education Corporation
LocationCitrus Heights
Work ModeOn Site
PostedJune 4, 2026
About The Company
Mikhail Education Corp is a distinguished educational organization that oversees a network of reputable institutions dedicated to providing high-quality, student-focused education. Our esteemed institutions include the Advanced Training Institute (Las Vegas, NV), Institute for Business & Technology (Santa Clara, CA), Las Vegas College (Las Vegas, NV), Lamson Institute (San Antonio, TX), National Career Education (Sacramento, CA), and Houston Career Institute (Houston, TX). Our approach to education is centered on supporting and fostering student success. One of our notable policies allows students who do not pass a class to retake it without incurring additional costs, emphasizing our commitment to their educational journey. This practice demonstrates our dedication to offering an educational experience that is both inclusive and supportive, ensuring that each student has the opportunity to reach their full potential. In an ever-changing educational landscape, Mikhail Education Corp remains steadfast in its mission to provide accessible, high-quality education. Our diverse range of institutions caters to a variety of educational needs and career aspirations, ensuring that every student can find a path that suits their goals and interests. Through our commitment to excellence and student success, we continue to make a significant impact in the lives of our students and the communities we serve.
About the Role

Description

 

Mikhail Education – Multi-Campus Support Role for our NCE location in Citrus Heights, CA


PART-TIME



Mikhail Education is seeking a dependable and customer-focused Part-Time IT Technician I to provide Tier 1 technical support across our campuses in Nevada, California, and Texas. Mainly in California. Nevada and Texas will be remotely.


As the first point of contact for IT support, this role is responsible for troubleshooting hardware, software, and basic networking issues while delivering excellent customer service to students, faculty, and staff.


Check us out at NCE! 


Key Responsibilities:

  • Respond to and resolve initial IT support requests
     
  • Log and track service tickets, documenting resolutions
     
  • Perform basic diagnostics and escalate complex issues as needed
     
  • Set up and configure workstations, printers, phones, and peripherals
     
  • Maintain IT documentation and inventory records
     
  • Support users with general technology questions
     
  • Follow IT security policies and best practices
     

 

Physical & Work Environment:

  • Indoor, professional office setting
     
  • Prolonged computer use
     
  • May lift/move equipment up to 25 lbs.
     
  • Requires attention to detail and ability to meet deadlines
     

If you’re organized, tech-savvy, and enjoy helping others solve problems, we encourage you to apply!


Apply today to join the Mikhail Education team at NCE!


  

AN EQUAL OPPORTUNITY EMPLOYER. Mikhail Education Corporation, LLC. is an Equal Opportunity Employer and service provider for all individuals, including those with disabilities. Mikhail Education Corporation does not discriminate against any person, but rather bases all employment decisions on an individual’s demonstrated, job-related ability, skill, and knowledge. It is our policy to provide equal employment opportunities for all without regard to mental or physical disability, genetic information of any individual or of his/her family, race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, veteran status, or any other protected class. Equal opportunity is also provided in assignments, training, compensation, transfers, promotions, classification, referral, benefit programs, and discharge.

Requirements

 

Qualifications:

  • High school diploma or equivalent  
  • Basic knowledge of computer systems, mobile devices, and networks  
  • Strong troubleshooting and communication skills  
  • Ability to prioritize tasks and meet deadlines  
  • Customer service mindset with a proactive approach
  • May require travel as needed
Key Skills
Tier 1 Technical SupportHardware TroubleshootingSoftware TroubleshootingBasic NetworkingCustomer ServiceWorkstation ConfigurationIT DocumentationInventory ManagementIT Security PoliciesDiagnostics
Categories
TechnologyCustomer Service & SupportEducation
Job Information
📋Core Responsibilities
Provide Tier 1 technical support by troubleshooting hardware, software, and networking issues for students and staff. Responsibilities include managing service tickets, configuring workstations, and maintaining IT inventory records.
📋Job Type
full time
💰Salary Range
$19 - $21
📊Experience Level
0-2
💼Company Size
24
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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