JOB DETAILS

Become a Freelance Luxury Brand Evaluator - Cagayan de Oro, PH

CompanyCXG
LocationCagayan de Oro
Work ModeRemote
PostedJune 4, 2026
About The Company
CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.
About the Role

Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.

As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.

Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.

Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.

Responsibilities:

  • Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
  • Provide objective feedback about your experiences.
  • Choose assignments that align with your profile and interests.
  • Complete questionnaires after each evaluation.
  • Comply with all given project objectives and special requirements from the luxury brand we represent

About CXG:

CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com.

Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.

Contact us for more information!

  • Not contractually engaged with any retail brands, to maintain integrity.
  • Punctual, organized, detail-oriented, reliable.
  • Observant, passionate about customer experience.
  • No prior experience needed, we look for honest feedback from real customers.
Key Skills
Customer Experience EvaluationObjective FeedbackDetail OrientedObservationPunctualityOrganizationReliability
Categories
Customer Service & SupportMarketingRetailConsulting
Job Information
📋Core Responsibilities
Conduct discreet evaluations of luxury brands across in-store and online channels. Provide objective feedback via questionnaires to help shape brand strategies.
📋Job Type
other
📊Experience Level
0-2
💼Company Size
756
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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