Director of Technology & Strategic Initiatives

Description

Lion Real Estate Group is seeking a strategic, technology-minded leader to help drive the next phase of our growth. As Director of Technology & Strategic Initiatives, you'll play a critical role in optimizing the systems, processes, and technology that power a growing multifamily portfolio. From leading major software implementations and portfolio integrations to improving operational efficiency and data-driven decision making, this position offers a unique opportunity to make a lasting impact across the organization. If you thrive at the intersection of technology, operations, and strategy—and enjoy turning complex challenges into scalable solutions—we want to hear from you!

Position Summary

The Director of Technology & Strategic Initiatives is responsible for leading technology-driven operational initiatives across the organization, with a focus on property management systems, process improvement, software implementation, data management, and portfolio growth initiatives. This role serves as a strategic partner to executive leadership and acts as the bridge between Operations, Accounting, Asset Management, Compliance, Human Resources, Marketing, and Technology to ensure systems and processes support the organization's long-term objectives.

The Director of Technology & Strategic Initiatives will oversee property management technology platforms, lead company-wide projects, support acquisitions and transitions, improve operational processes, and identify technology solutions that enhance efficiency, reporting, and portfolio performance.

Essential Duties & Responsibilities

Strategic Leadership & Business Initiatives

• Partner with executive leadership to support company growth, acquisitions, integrations, and operational scalability.
• Lead technology and operational improvement projects across the organization.
• Evaluate and implement technology solutions that support company goals and improve efficiency.

Property Management Systems & Technology Oversight

• Serve as the primary owner and subject matter expert for property management systems, including Yardi and related platforms.
• Oversee system implementations, upgrades, integrations, testing, training, and ongoing optimization efforts.
• Ensure data integrity, system performance, and consistency across all operational platforms.

Operational Excellence & Process Improvement

• Identify process improvements and technology solutions that increase efficiency and consistency across the organization.
• Develop and maintain standard operating procedures, system documentation, and best practices.
• Lead change management initiatives and support the successful adoption of new systems and processes.

Acquisitions, Transitions & Portfolio Integrations

• Lead technology-related aspects of acquisitions, management transitions, mergers, and portfolio integrations.
• Coordinate system conversions, data migrations, onboarding activities, and implementation timelines.
• Ensure smooth operational cutovers while minimizing business disruption.

Reporting, Analytics & Business Intelligence

• Develop and enhance dashboards, KPI reporting tools, and operational analytics.
• Analyze operational and financial data to identify trends, risks, and opportunities for improvement.
• Support leadership reporting related to occupancy, leasing, collections, maintenance, compliance, and portfolio performance.

Technology Operations & Vendor Management

• Serve as the primary liaison between operational teams, software vendors, consultants, and third-party IT providers.
• Coordinate technology needs related to software, user access, infrastructure, and system security.
• Support cybersecurity, business continuity, and technology best practices across the organization.

Requirements

Qualifications

• Strong understanding of multifamily property management operations, accounting workflows, compliance requirements, and reporting structures.
• Extensive experience with Yardi and related property management technologies.
• Strong analytical, project management, and problem-solving skills with the ability to manage multiple priorities.

Education & Experience

• Bachelor's degree in Information Technology, Business Administration, Operations, Real Estate, or a related field preferred.
• 5+ years of experience in property management technology, multifamily operations, systems administration, strategic initiatives, or related leadership roles.
• Experience leading software implementations, operational transitions, acquisitions, or portfolio integrations preferred.