Procurement Officer

DUTIES & RESPONSIBILITIES

Contracts Management

• Leads the end-to-end contracts management lifecycle for non‑revenue and service contracts, from pre‑award review to post‑execution governance.
• Reviews, analyzes, and negotiates commercial and contractual terms for service agreements, ensuring cost efficiency, risk mitigation, and compliance with company policies.
• Acts as the primary procurement focal point for contract-related matters, coordinating with Global Legal, Finance, HR, CREST, and other stakeholders.
• Ensures contracts are commercially sound, aligned with approved scope, pricing structures, escalation clauses, and service levels.
• Reviews Ariba Catalogue contracts and provides procurement endorsement prior to Global Legal review.

Performance & Compliance Oversight

• Monitors and evaluates vendor compliance and performance against contractual SLAs, KPIs, and obligations.
• Leads vendor performance reviews and recommends corrective actions, renewals, renegotiations, or terminations where necessary.
• Ensures adherence to internal controls, segregation of duties, audit requirements, and procurement policies.
• Identifies contractual risks and escalates issues with appropriate mitigation strategies.

Financial & Commercial Analysis

• Conducts price reasonableness analysis, benchmarking, and commercial evaluations for service agreements.
• Supports cost optimization initiatives through rate negotiations, contract restructuring, and commercial improvements.
• Reviews and processes Service Purchase Requisitions (PRs) for recurring services (e.g., Housekeeping, Security, HR-related services).

Repository & Process Improvement

• Owns and maintains the Contracts Repository, ensuring accuracy, completeness, version control, and timely updates.
• Leads process improvements and digital enhancements related to contracts management, documentation, and tracking.
• Develops standard templates, trackers, and reports to improve visibility and governance of active contracts.

HR & Specialized Contracts

• Manages HR-related service contracts including but not limited to:
  • Clinic Management
  • HMO, GPI, GPA
  • Recruitment Manpower
  • Travel Insurance and Employee Partnership Agreements
• Ensures contractual terms support operational requirements while meeting compliance and budget objectives.

Stakeholder Support & Advisory

• Provides contracts advisory support to internal stakeholders on commercial, contractual, and compliance matters.
• Supports leadership in contract-related decision-making through clear analysis and recommendations.
• Acts as a point of escalation for contract interpretation, disputes, and amendments.

OTHER RELATED RESPONSIBILITIES

• Leads the Vendor Evaluation Process for accredited vendors, analyzing performance trends and compliance status.
• Participates in cross-functional initiatives requiring contract governance expertise.
• Supports audit activities by providing contract documentation, explanations, and compliance evidence.

GENERAL SAFETY AND SECURITY

• Protects organizational assets by upholding the principles of the Quality Information Security Management System (QISMS).
• Ensures confidentiality, integrity, and availability of information critical to business operations.

Education and/or Experience:

• Bachelor’s degree in Business Administration, Management, Finance, Legal Studies, or any related course
• At least 3–5 years’ experience in procurement, contracts management, or related commercial roles

COMPETENCY REQUIREMENTS

• Strong knowledge of contracts management, commercial negotiation, and vendor governance.
• Ability to analyze complex contractual and pricing structures and recommend sound business decisions.
• Demonstrated capability to manage stakeholders and work independently with minimal supervision.
• High attention to detail, strong documentation skills, and risk awareness.