JOB DETAILS

Academy Affairs Assistant (Ref: 2500015V)

CompanyMTR Corporation
LocationChina
Work ModeOn Site
PostedJune 5, 2026
About The Company
To Keep Cities Moving, MTR makes encounters happen and rendezvous for a more connected tomorrow. As a recognised world-class operator of sustainable rail transport services, we are a leader in safety, reliability, customer service, and efficiency. Our commitment to sustainability and innovation has also earned us recognition by TIME and Statista as one of the World’s Best Companies in Sustainable Growth 2025. MTR has extensive end-to-end railway expertise with over 45 years of railway projects experience from design to planning and construction through to commissioning, maintenance and operations. Going beyond railway delivery and operation, MTR also creates and manages dynamic communities around its network through seamless integration of rail, commercial and property development. With more than 50,000 dedicated staff, MTR carries over 10 million passenger journeys worldwide every weekday in Hong Kong, Chinese Mainland and beyond. Together, we Go Smart and Go Beyond.
About the Role

Responsibilities

  • Provide clerical and marketing administrative support to the MTR Academy, including manning hotline and the reception counter, arranging tour logistics, compiling statistical reports as well as handling student affairs
  • Support the daily operations of the training centre and assist in the marketing activities of the Academy, including preparation of marketing materials and event coordination
     


Requirements

  • Grade E / Level 2 / "Attained" or above in 5 subjects of HKCEE / HKDSE including English and Chinese languages with at least 4 years' relevant experience; or
  • Preferably be a Degree holder with at least 1 year’s relevant experience
  • Good organizational and time management skills
  • Hands-on experience in various software applications such as Microsoft Office, and Chinese and English word processing
  • Experience in customer service will be an advantage

  • A good team player with good communication skill in English, Chinese (including Putonghua)

     

Remarks

  • Required to perform shift duties on irregular patterns of hours

Applications 
You are invited to apply online via http://www.mtr.com.hk/mtr_job_en or send in your CV stating the position (with reference number) you are applying for by mail to Human Resource Management Department, MTR Corporation, G.P.O. Box 9916, Hong Kong on or before 18 June 2026.

For other job openings, please visit MTR Corporation’s website for more details.

All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed.
 

Key Skills
Clerical SupportMarketing AdministrationEvent CoordinationCustomer ServiceMicrosoft OfficeWord ProcessingTime ManagementCommunication SkillsEnglish ProficiencyChinese ProficiencyPutonghua ProficiencyOrganizational Skills
Categories
AdministrativeEducationCustomer Service & SupportMarketingTransportation
Job Information
📋Core Responsibilities
Provide clerical and marketing administrative support to the MTR Academy, including managing the reception, hotline, and tour logistics. Support daily training centre operations and assist in the preparation of marketing materials and event coordination.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
5942
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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