Consumer Loan Manager

Description

Lead Lending. Elevate Experience and Drive Growth!

We’re looking for a Consumer Loan Manager who can lead our lending team, improve how work gets done, and help grow the portfolio in a thoughtful, disciplined way.

This role is part team leadership, part operations, part problem-solving, and heavily focused on using data to guide decisions and improve performance. You’ll act as a cross-functional partner to underwriting, processing, servicing, and retail, aligning efforts and driving results without formal oversight of these departments.

If you’re someone who likes leading a team, simplifying processes, and making it easier for members to borrow, this role gives you the opportunity to do all of that.

What You’ll Do

• Lead and develop the consumer lending team, with clear accountability for team performance, development, and results
• Collaborate across underwriting, processing, servicing, and retail to support alignment and successful outcomes
• Act as a central point of coordination, helping bridge gaps between teams and resolve issues as they come up
• Support product updates, rate changes, and other lending initiatives to ensure they are implemented clearly and consistently
• Identify opportunities to simplify workflows and improve how lending is delivered across teams
• Own performance reporting and analysis, refining insights that drive visibility into team performance, loan quality, and operational efficiency while guiding decision-making
• Drive loan growth while maintaining strong credit quality and a consistent member experience
• Ensure adherence to internal policies and regulatory requirements

What Success Looks Like

• Steady loan growth supported by a healthy portfolio
• A consistent, positive member experience
• A strong, accountable lending team
• Improved turnaround times and more efficient processes
• Clear visibility into performance, with data used to guide decisions and improvements
  
   

Who you are

You take ownership of your work and follow through. You’re comfortable leading a team, making decisions, and stepping in when something needs attention.

You are someone who:

• Builds strong, accountable teams
• Takes ownership of team performance and is comfortable holding others accountable
• Understands consumer lending and how to balance growth with risk
• Pays attention to detail but can also step back and see the bigger picture
• Relies on data and analysis to guide decisions, while applying strong judgment and experience
• Looks for ways to simplify and improve how work gets done

Who we are

We are Atlantic. Our mission is to help people do better. We’re a fast-moving, inclusive team that cares about getting to the right answer and making good decisions. We value clarity, accountability, and people who aren’t afraid to ask tough questions and challenge how things are done.

Why Join Atlantic?

We offer competitive compensation, full benefits, and the opportunity to take real ownership of the consumer lending function. This is a role with strong visibility and real impact. You’ll lead the team, improve how lending operates, and play a key role in how we grow the portfolio while delivering a better member experience.

 Atlantic is an Equal Opportunity Employer. 

Requirements

• 3–5 years of experience in consumer lending or a related financial services role
• Proven leadership or team management experience with responsibility for developing people and driving performance
• Associate degree, industry certification, or equivalent hands-on experience
• Comfortable working in a fast-paced, high-volume environment
• Have experience with loan systems, core banking platforms, and Microsoft Office