JOB DETAILS

Nursing Ops Support Rep

CompanyOSF HealthCare
LocationPeoria
Work ModeOn Site
PostedJune 6, 2026
About The Company
OSF HealthCare is an integrated health system founded by The Sisters of the Third Order of St. Francis and headquartered in Peoria, Illinois. The system includes 18 inpatient facilities encompassing 16 licensed hospitals, two of which operate dual campuses in separate communities. Among these hospitals, 10 are acute care facilities, five are critical access hospitals and one is a continuing care facility. OSF has 2,141 licensed beds throughout Illinois and Michigan. OSF employs more than 27,000 Mission Partners across 170+ locations. These include OSF HealthCare Children’s Hospital of Illinois, the third largest pediatric hospital in the state, and OSF OnCall, its digital health operating entity that offers hospital-at-home care. In addition, OSF operates two colleges of nursing; OSF Home Care Services, an extensive network of home health and hospice services; Pointcore, Inc., which is composed of health care-related businesses; and OSF HealthCare Foundation, the philanthropic arm of the organization. Advances in health care transformation take place through OSF Innovation as well as OSF Ventures, which provides investment capital for promising health care innovation startups. OSF HealthCare has been recognized by Fortune as one of the most innovative companies in the country. That same commitment to innovation extends to how OSF supports and invests in its Mission Partners. OSF consistently earns recognition for showing dedication to Mission Partner well-being: •America’s Best-in-State Employers | Forbes Magazine | 2018-2026 •150 Top Places to Work in Healthcare | Becker’s Healthcare | 2019, 2022-2025 •Best Employers for Women | Forbes Magazine | 2020 OSF HealthCare is an Equal Opportunity Employer (EOE). By engaging with this page, you acknowledge and agree to follow our social media terms of use, which you can find here: https://www.osfhealthcare.org/patients-visitors/terms-conditions/social-terms
About the Role
Total Rewards

 

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.

 

Expected pay for this position is $18.27 - $20.29/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.

 


Overview

POSITION SUMMARY: The Nursing Operations Support (NOS) Representative acts as a resource on multiple units for Mission Partners, patients, visitors, and family members for general questions, information, and way-finding needs and provides unit support. Provides guidance to individuals related to other OSF facilities/service areas, coordinates and may assist with patient transport needs, provides local area direction, and advises of area accommodations or amenities. Utilizes various software to provide assistance and complete assigned tasks.


Qualifications

REQUIRED QUALIFICATIONS:

Education:

High School Diploma/ GED Experience: 6 months' experience of office, hospital, administrative duties, customer service, and computer knowledge

 

Other Skills/ Knowledge:

  • Excellent interpersonal and communication skills.
  • Solid computer skills, including proficiency with Microsoft software.
  • Demonstrated ability to reason, interpret, and evaluate each situation to provide assistance and resolve issues.
  • Demonstrate ability to multi-task in a fast-paced environment

 

PREFERRED QUALIFICATIONS: Education: N/A Experience: N/A Licensure/ Certification: N/A Other Skills/ Knowledge: N/A

OSF HealthCare is an Equal Opportunity Employer.

Key Skills
Interpersonal skillsCommunication skillsMicrosoft softwareComputer proficiencyMulti-taskingProblem solvingCustomer serviceAdministrative support
Categories
HealthcareCustomer Service & SupportAdministrative
Benefits
Comprehensive total rewards packageBenefitsCompensationRecognitionWell-being offerings
Job Information
📋Core Responsibilities
The representative serves as a resource for patients, visitors, and staff by providing information, way-finding assistance, and general unit support. They coordinate patient transport needs and utilize software to complete assigned administrative tasks.
📋Job Type
part time
📊Experience Level
0-2
💼Company Size
12373
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
20 hours
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