Product Integration Specialist | Product Development and Design

At Qatar Airways, we craft cutting- edge inflight products, enhance passenger comfort, and drive innovation in aviation design.

From concept to launch, our Product Development and Design (PDD) Team collaborates with industry leaders to create products that set new standards in travel.

If you are passionate about innovation and design, this is your chance to make a lasting impact in the aviation industry.

Join our Product Development and Design Team that transforms ideas into reality and shape the future of airline experiences!

About the Role

As a Product Integration Specialist, you will support the planning, coordination, and controlled execution of digital product, platform, system, and third-party integration activities across the IFEC and Connected Cabin Experience portfolio. Working under the direct guidance of the Product Integration Manager, you will help ensure that product features, interfaces, and dependent solutions are integrated in line with approved business requirements, technical specifications, delivery timelines, and quality standards.

This is a delivery-focused, coordination-heavy role. You will be the person who keeps integration activity organised, documented, and on track — maintaining the artefacts, monitoring the dependencies, supporting testing cycles, and ensuring nothing falls through the gaps between teams. You will work closely with product, engineering, architecture, and vendor teams, acting as a reliable point of coordination across complex, multi-stakeholder workstreams.

You will report directly to the Product Integration Manager, who sits within the broader IFEC and Connected Cabin Experience function led by the Head of IFEC and Connected Cabin Experience. This is an excellent opportunity for a technically minded delivery specialist to build deep expertise in connected cabin platforms and grow within a team that is shaping the future of inflight digital experience.

As part of your role, your responsibilities will be inclusive of, but not limited to the following:

Integration Coordination and Support

• Support the coordination of end-to-end integration activities for assigned initiatives, ensuring requirements, dependencies, milestones, and deliverables are documented and tracked in line with the integration plan

• Assist the Product Integration Manager in translating business, product, and functional requirements into structured integration plans, interface activities, and implementation work packages

• Liaise with product, engineering, architecture, infrastructure, cyber security, operations, and vendor teams as directed, supporting alignment on solution design, interface readiness, and deployment planning

• Coordinate with internal technical teams and third-party suppliers to help validate interface specifications, technical dependencies, configuration readiness, and integration deliverables

Delivery Tracking and Risk Support

• Monitor integration milestones and flag delivery risks, defects, and blockers to the Product Integration Manager in a timely and structured manner

• Maintain risk and issue logs, tracking mitigation actions and resolution progress across active integration workstreams

• Support the escalation process by preparing clear, factual summaries of delivery concerns for review by the Product Integration Manager

Documentation and Artefact Management

• Prepare, maintain, and update integration artefacts including requirements traceability matrices, interface registers, dependency logs, test plans, defect logs, deployment checklists, and operational readiness documentation

• Ensure all artefacts are accurate, version-controlled, and accessible to relevant stakeholders throughout the integration lifecycle

• Support the production of structured status reports, meeting documentation, and governance inputs as directed by the Product Integration Manager

• Testing and Release Support

• Support system integration testing, user acceptance testing, defect triage, and release readiness activities by coordinating inputs, tracking outcomes, and following up on remediation actions

• Help ensure that implementation activities are carried out in line with change governance, release controls, and service continuity requirements as defined by the Product Integration Manager and broader governance frameworks

• Assist with cutover, go-live, hypercare, and transition-to-support activities to help ensure integrated solutions are deployed and stabilised smoothly

Continuous Improvement

• Capture post-implementation observations, lessons learned, and service performance insights, and share these with the Product Integration Manager to support continuous improvement in integration delivery

• Contribute to team knowledge by maintaining up-to-date records, sharing delivery insights, and identifying opportunities to improve integration coordination processes

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible. 

 

About You

To be successful in this role, you should have:

High School or Vocational Qualification with a minimum of 7 years of relevant experience, or a Bachelor's Degree with a minimum of 4 years of relevant experience in project coordination, systems integration support, or digital product delivery.

Essential

• Proven experience in a project delivery, systems integration, or digital product coordination role, with a track record of supporting structured delivery programmes in a complex, multi-stakeholder environment

• Good understanding of digital product delivery and systems integration principles, including awareness of dependencies across applications, platforms, services, and third-party solutions

• Ability to develop and maintain structured delivery artefacts including requirements traceability matrices, interface inventories, issue logs, deployment records, and operational readiness documentation

• Hands-on experience supporting testing and release activities including system integration testing, user acceptance testing, defect tracking, and cutover support

• Strong coordination and communication skills with the ability to work effectively across business, product, engineering, operations, and vendor teams

• Ability to monitor delivery progress, maintain risk and issue logs, and communicate concerns clearly and promptly to senior team members

• Working familiarity with change control, release governance, and service transition processes within a structured delivery environment

• Clear and organized written communication skills with the ability to produce accurate status reports, meeting notes, and governance documentation

Preferred

• Experience working in a connected digital platform, consumer technology, media, or enterprise systems environment

• Familiarity with IFEC systems, connected cabin platforms, or aviation digital product environments is advantageous but not required

• Working knowledge of APIs, middleware, data flows, and service integration concepts

• Familiarity with Agile, Waterfall, or hybrid delivery methodologies within product or transformation programmes

• Experience coordinating with external vendors and third-party suppliers in a delivery context

• Exposure to UI/UX product development environments and an interest in digital passenger or consumer experience

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

How to apply

If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.