Game Master/Game Facilitator

Game Master/Game Facilitator 

(Part-time / Full-time)

Location: Heron City, Stockholm

Enter the Game! We are looking for energetic, positive, and customer-service-minded Game Facilitators/Game Masters to join our Activate Games team in Heron City, Stockholm! This role combines movement, technology, and entertainment, and above all, great vibes. You will make each guest’s day unforgettable and guide them into immersive live-action game worlds where movement, strategy, laughter, and teamwork take center stage.

Join us in delivering exciting, high-energy experiences for our guests!

What the job includes:

• Greeting and welcoming guests — you’re the first smile they see!

• Handling payments and bookings at the counter

• Facilitating games and giving instructions before sessions begin

• Supporting and encouraging players during the games to ensure an excellent customer experience and returning guests

• Maintaining game rooms and equipment (cleanliness, upkeep, minor fixes)

• Light sales and operational tasks (e.g., group bookings, merchandise, vending machines)

Who we’re looking for:

• A cheerful, energetic person who enjoys working with people

• Customer service comes naturally to you — your positive attitude is contagious

• You’re comfortable in a fast-paced environment and can multitask well

• Reliable, flexible, and proactive

• You speak Swedish and English; other languages are a plus

• We are building an international team, so Swedish skills are not required from all Game Facilitators

• No prior customer service experience needed — attitude is what matters most!

Why join us?

• A job where you get to move, laugh, and create memorable experiences

• A fun and supportive team — we keep the energy high both at work and outside of it

• The chance to be part of a brand-new entertainment concept and grow into roles like Team Leader or Store Manager in the future

Practical details

• Shifts are flexible but mainly take place on weekday evenings and weekends. This role fits well alongside studies or another job. Estimated weekly hours range from 5–30 hours, depending on the season. Full-time positions may be available for the right candidates.

• Start date: early July 2026