Cafe Host

Welcome to St John of God Health Care
St John of God Health Care (SJGHC) is one of the largest private providers of health care services in Australia, employing more than 16,000 employees (caregivers). We operate 26 hospitals and services comprising more than 3,300 hospital beds, including home nursing, disability services and social outreach programs.

Join the team at the soon-to-open St John of God Midland Private Hospital (opening August) as a Café Host, where you will play a key role in creating a welcoming and positive experience for patients, visitors and staff. As an experienced café allrounder, you will deliver a high standard of hospitality and customer service, engaging warmly with customers while efficiently managing food and beverage service in a fast-paced environment. You will bring a proactive, friendly approach, strong attention to detail and the ability to work effectively as part of a team, ensuring all service is delivered in a timely and professional manner. This is an exciting opportunity to be part of a brand-new facility and contribute to a supportive and patient-centred environment.

About the new Midland Private Hospital

• A brand-new purpose-built state-of-the-art facility, currently under construction, located just 300 metres from the St John of God Midland Public and Private Hospitals Campus.
• A comprehensive range of medical and surgical services, with interventional cardiology being offered for the first time in the region
• The hospital will feature:
  • 96 overnight inpatient beds, including a six-bed critical care/high dependency unit.
  • 33-bed/chair short stay and day procedure unit
  • Eight operating theatres.
  • A cardiac/vascular catheter laboratory

The Role

• Make a deliberate, personal effort to engage with café customers.
• Maintain a high standard of customer service through friendliness, speed and efficiency.
• Maintain high levels of personal presentation, customer interaction, constructive communication and teamwork.
• Make delicious coffees as required within specified time guidelines (and to the correct specification). Further to this prepare other hot and cold, beverages as required to the menu standards.
• Prepare hot and cold food orders as required and to menu standards including liaising with the kitchen caregivers as necessary.
• Process customer payments with friendliness, speed and accuracy, collecting correct payment from all customers.
• Adhere to the café standards for product presentation and portion size.
• Ensure the security of cash, stock and equipment.
• Ensure displays are well stocked and merchandised.
• Use own initiative to solve minor problems as they arise during the shift.
• Demonstrate the ability to multi-task across the café’s with a high level of environmental/situational awareness eg upon return from delivering meals to dine-in customers, collect empty plates from and clear tables.
• Physically capable of undertaking duties including pushing of trolley’s, being on feet for considerable periods during the working day and able to carry 3 plated meals or coffees.
• Maintain high levels of general cleanliness and food hygiene standards – in all front-of-house areas.
• Follow the correct procedures for regular handwashing.
• Assist in the dishwashing process as required during each shift.
• Assist in maintaining the cleanliness of kitchen and storage areas as required including sweeping, mopping and cleaning of the general café area.
• All other reasonable duties as directed by the relevant Manager/Supervisor

We are seeking a friendly and reliable individuals with a nationally accredited Basic Food Safety certificates and the ability to work efficiently in a fast-paced environment. You will demonstrate strong communication skills, a positive attitude, and the ability to work both independently and as part of a team. Experience in cash handling, high standards of presentation and punctuality, and solid organisational skills are essential. A sound understanding of food hygiene, workplace safety, and manual handling is required, along with a willingness to learn and flexibility to work a range of shifts across a 7-day operation.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Salary: $92,257 - $65,206 pro rata, including 12% superannuation
• Permanent full time and part time positions
• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
  • Novated leasing 
  • work related expenses
  • self-education and
  • additional superannuation
• A healthy work-life balance through flexible work options, additional purchased leave and well-being programs
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Employee support through our dedicated free Employee Assistance Program (EAP)
• Access to a range of Lifestyle, Health & Wellbeing rewards and discounts

For enquiries contact Breffni Doyle, Manager Support Services, on 0409 915 880.

If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process.

St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.