Community Outreach Coordinator

Description

Location: The Community Outreach Coordinator position is a hybrid position working out of Western Washington area.

Schedule: Monday–Friday, 40 hours per week

Compensation: $30-$35/hr

Ideal Option has been working on the front lines of the opioid epidemic since our first clinic opened in 2012. With 90+ clinics across 11 states, we continuously strive to be the nation’s leading provider of low-barrier evidence-based treatment for opioid use disorder. We are looking for a Community Outreach Coordinator to join our growing team and help us in our vision to give back lives, reunite families, and heal communities that are suffering from the devastating effects of substance use disorder.

We value our patients and our employees! We treat our employees like we would want to be treated ourselves: with respect and compassion. Below are some specifics on what Ideal Option offers and the role.

Benefits:

At Ideal Option, we offer our employees a competitive and comprehensive benefits program to recognize how important you are to the company. Current benefits include:

• Medical, vision, and dental
• Short-term and long-term disability options
• Life insurance
• Employee Assistance and Life Assistance programs
• A 401K retirement program
• Pet Insurance
• Paid time off and paid holidays

The Role:

The field-based Community Outreach Coordinator (COC) will work in Spokane at the state level, and at the county/local level where Ideal Option has clinics. The COC will work to build awareness of Ideal Option’s services and relationships with organizations and individuals with the goal of generating new patient referrals for treatment, significantly contributing to the opioid response in each community.

The COC will manage and grow our community partnerships in the Spokane area. The COC will use face-to-face outreach, email and phone outreach, community meetings and events, open houses, sponsorships, and field marketing events.

Additional responsibilities include:

• Develop strategic outreach plans for each community where Ideal Option is located.
• Implement outreach activities and develop and implement partnerships.
• Represent Ideal Option on outside committees, attend conferences and seminars, provide education to individuals and organizations on Ideal Option and medication-assisted treatment.
• Report weekly on community outreach programs and opportunities for community engagement
• Gather, interpret, and evaluate data to ensure growth objectives are being met.
• Maintain a pipeline of potential partnerships with organizations such as jails, hospitals, inpatient treatment, primary care providers, law enforcement, and behavioral healthcare providers.
• Provide support to community organizations involved in the opioid response or substance misuse prevention.
• Maintain an understanding of local and county government leadership and activities.
• Assess new areas for potential clinic expansion and assist with outreach, location evaluation, and recruitment marketing.
• Supervision and management of one or more peer outreach specialists.

Our ideal candidate:

• Highly detail-oriented, organized, and extremely responsive.
• Ability to manage multiple projects, tasks, and deadlines at once.
• Exceptional written communication skills.
• Confident, articulate verbal communicator.
• Ability to engage multiple different audiences over the phone, in writing, and in person.
• Highly customer-service oriented.
• Exceptional technical aptitude.
• Experienced and comfortable working with a distributed team.
• Independent, results-driven, self-starter.
• Fun, outgoing, high-energy personality.
• Able to produce quality work, on-time, in a fast-paced, high-growth environment.
• Ability to travel frequently throughout the state and stay overnight as needed.

Requirements

Desired Requirements:

• At least 3 years of experience in coordinating and organizing community outreach activities, preferably related to substance use prevention or treatment.
• Familiarity with existing law enforcement assisted diversion programs, crisis intervention programs, correctional facilities, drug courts, drug treatment, and drug abuse prevention/education organizations.
• Existing relationships with legislators and public officials at the state, county, and city level.
• Understanding of the evidence base for addiction treatment and familiarity with the nature and history of the opioid epidemic.
• Experience in coordinating and organizing trainings, partnership building, networking with agencies and organizations, and community outreach.
• Experience in strategic communications planning, health promotion, social marketing, and/or behavior change communication.
• Experience in community engagement, information dissemination, and development of informational materials, presentations.
• Experience in data gathering, interpretation, and evaluation.
• Strong interpersonal and group presentation communications skills and writing skills.
• Computer skills with MS Office.
• Project management experience.
• Bachelor's degree in a relevant field.
• Driver's license and personal vehicle (mileage will be reimbursed).