LEAD EXECUTIVE, CET PROGRAMMES - SCHOOL OF INFOCOMM TECHNOLOGY

[What the role is]

[What you will be working on]

Your responsibilities will include, but are not limited to, the following:

• Lead end‑to‑end operations for CET corporate classes and public classes, including scheduling, logistics, trainer coordination and course readiness checks.

• Lead and manage sub‑systems (e.g., calendaring, registration process, programme costing, etc.) to ensure operational efficiency and compliance.

• Liaise with partners and internal stakeholders, attend to enquiries from clients and learners, and support business development follow‑ups.

• Coordinate with marketing team on publicity and outreach initiatives aligned to upcoming programmes.

• Prepare and report weekly enrolment, monitor trends, and highlight potential risks.

• Drive process improvements to streamline workflows, enhance data accuracy and improve user experience for learners and clients.

• Other duties as may be assigned.

[What we are looking for]

• Experience in programme operations, CET administration, client servicing or marketing coordination preferred.

• Strong stakeholder orientation, with the ability to understand partner and learner needs, manage expectations proactively, and build positive working relationships across teams.

• Strong organisational, analytical and problem‑solving skills, with the ability to manage fast‑moving operations independently.

• Good interpersonal and communication skills, with the ability to engage corporate partners, learners and internal stakeholders professionally.

• Able to lead committees, coordinate across multiple sub-functions and projects simultaneously and contribute to continuous process improvement.

• Comfortable working with digital tools, data systems and cross‑functional teams.