JOB DETAILS

Quality Technician II

CompanyNew England Keyboard Inc
LocationFitchburg
Work ModeOn Site
PostedJune 9, 2026
About The Company
New England Keyboard Electronic Assemblies Manufacturer with over 30 Years Experience, ISO 9001 Certified, US and ITAR Licensed Offshore Factories New England Keyboard, Inc. (NEK) is an engineering and design company specializing in the design and manufacture of custom keyboards, keypads, and membrane switch keyboards, including custom electronics and enclosures. In addition to our data entry products, we offer a large variety of custom components including: resistive and capacitive type touch screens, Kapton® cables, bare rigid-flex and flex PCB assemblies, military grade LCDs, cast metal components, and in-mold decorated (IMD) components, to name but a few.
About the Role

Description

Overview
Since 1904, Nelson Miller Group (NMG) has been a leading global provider of custom solutions, partnering with organizations across industrial, IoT, lighting, medical, telecommunications, consumer, and aerospace and defense sectors. We bring complex products to life by solving intricate challenges in engineering design, manufacturing, and supply chain management. Our expertise spans Human-Machine Interface (HMI) solutions, value-added distribution, plastics, membrane switches, overlays, touch panels, electronics, metals, and cables. 


Our century-long legacy is built on a deep commitment to innovation, operational excellence, and unwavering customer satisfaction. These principles drive everything we do as we continue to grow and expand our global market presence. 

 

Job Summary:  

The Quality Technician II assures the quality of products and processes meet customer expectations through provision of Quality team support and application of advanced Quality tools, methods and analysis. Inspects molded and assembled product or components for work quality, dimensional accuracy, conformance to drawings, internal specifications, and customer-supplied standards using precision measuring and testing instruments and equipment.  


Responsibilities:  

  • Periodically verifies acceptance of shift production through visual and dimensional inspection to established standards and procedures. 
  • Performs incoming inspection of purchased parts, assemblies, accessories, and materials for conformance to specifications as needed. 
  • Aids with performance of First Article Inspections using a variety of inspection tools and techniques, compiling necessary data and completing reports per customer defined requirements. 
  • Aids with major project data collection and reporting. 
  • Assists with process validations and process documentation. 
  • Acts as an assistant internal trainer of production staff on internal protocols, cosmetic standards, customer standards and other topics as necessary.? 
  • Creates, updates, and modifies work instructions, inspection criteria, and other documentation as directed by Quality leader. 
  • Demonstrates proficiency in blueprint reading, is familiar and capable of utilizing ERP related functions, and all applicable inspection equipment, gages, fixtures etc. 
  • Ability to write and edit vision system programs to ensure consistent production inspection is performed across multiple shifts. 
  • Ensures proper inventory control and traceability by performing real-time inventory transactions related to nonconformances/rework/final release. 
  • Assists with preparation of Quality gages for external or external-on-site equipment calibration.? 
  • In-depth understanding of ISO 9001/AS9100. 
  • Serves as internal ISO auditor. 
  • Provides input to Corrective Action teams with regards to non-conformances and continuous improvement initiatives. 
  • Consults with Quality leader regularly related to RC/CA documentation and investigation. 
  • Ability to lead small group reviews related to non-conformance investigations 
  • Maintains a clean and orderly work area. 
  • Provides information and suggestions for improvement of product, processes, and the quality management system. 
  • Ability to analyze data, interpret data and draw fact-based conclusions 
  • Aids with updates to documentation and Quality system processes continually improve. 
  • Adhere to federal and state regulations. 
  • Adhere to all company policies, processes, and procedures. 
  • Performs other duties as requested, directed, or assigned.  
  • Predictable and reliable attendance. 

Requirements

 

Position Qualifications:  

  • Education: High school diploma or general education degree (GED). 
  • Work Experience: Minimum of two (2) years quality inspection experience in manufacturing industry or equivalent combination of education and experience. 
  • Skills/Knowledge: 
  • Language Skills:?Ability to write routine reports and correspondence. Ability to speak effectively to all employees with the organization, and occasionally interface with customers. Ability to comprehend and comply with written and verbal procedures, instructions, and assignments. Ability to deal with situations involving several variables in standard manufacturing conditions. Ability to actively participate in group problem solving activities. 
  • Mathematical Skills:?Ability to use ratios and precents and perform multi-step calculations. Experience with basic and advanced statistical analysis is required. 
  • Reasoning Ability:?Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to prioritize and balance multiple tasks simultaneously. 
  • Other Skills and Abilities:?Strong time management skills,?experience working with basic measuring equipment including, but not limited to, calipers, micrometers, height gauges, pin gauges, rulers and scales. 
  • Behavioral Competencies: 
  • Safety & Awareness Compliance | Problem Solving & Adaptability | Customer Focus | Reliability & Accountability | Communication & Collaboration | Business Acumen & Technical Skills | Work Standards & Technical Skills 

 Preferred Qualifications

  • Experience inspecting electromechanical assemblies, PCBs, keypads, membrane switches, or electronic components
  • Experience with vision inspection systems or optical comparators
  • Familiarity with IPC standards such as:
    • IPC-A-610
    • IPC/WHMA-A-620
  • Experience with ESD-sensitive products and ESD handling procedures
  • Experience using ERP/MRP or quality tracking systems
  • Understanding of lot traceability and material control
  • Ability to perform basic root cause investigation support for quality issues

Nice-to-Have

  • Experience working in ISO 9001 and/or AS9100 environments
  • Familiarity with first article inspection documentation
  • Understanding of controlled documentation and revision control
  • Ability to work with customer-specific quality requirements

 

Due to ITAR and / or CUI compliance, this position requires candidates to be a U.S. Citizen, Permanent Resident Alien, or Protected Individual per 8 U.S.C.1324b(a)(3). 


Candidates being considered for hire must pass a pre-employment background check. 


Compensation and Benefits: 

Pay Range: $18/hr - $27/hr (Pay to be determined by the experience, knowledge, skills, and abilities of the candidate, and alignment with market data) 


Benefits Offered: Comprehensive benefit package including medical, dental and vision coverage; company-paid basic life/AD&D insurance, short-term and long-term disability insurance; voluntary supplemental insurances, flexible spending accounts and employee assistance program (EAP). Sick Leave, Vacation Time, and company-paid Holidays are also provided as paid time off. Nelson Miller Group also provides a 401(k) Retirement Savings Plan option with a safe harbor non-elective company contribution. 


Nelson Miller Group is an Equal Opportunity/Affirmative Action employer.? All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law. 

Key Skills
Quality InspectionBlueprint ReadingPrecision Measuring ToolsISO 9001AS9100Root Cause AnalysisCorrective ActionFirst Article InspectionERP/MRP SystemsStatistical AnalysisVision System ProgrammingInternal AuditingIPC-A-610IPC/WHMA-A-620ESD HandlingInventory Control
Categories
ManufacturingEngineeringSecurity & Safety
Benefits
Medical InsuranceDental InsuranceVision InsuranceCompany-paid Basic Life/AD&D InsuranceShort-term Disability InsuranceLong-term Disability InsuranceVoluntary Supplemental InsurancesFlexible Spending AccountsEmployee Assistance Program (EAP)Sick LeaveVacation TimeCompany-paid Holidays401(k) Retirement Savings Plan
Job Information
📋Core Responsibilities
The Quality Technician II ensures product and process quality through dimensional inspection, first article inspections, and the application of advanced quality tools. They are also responsible for internal ISO auditing, updating work instructions, and supporting root cause and corrective action investigations.
📋Job Type
full time
💰Salary Range
$18 - $27
📊Experience Level
2-5
💼Company Size
33
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page