JOB DETAILS

Food & Beverage Duty Manager

CompanyAccorHotel
LocationMelbourne
Work ModeOn Site
PostedJune 9, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.

Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.

The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club. 

Hospitality is a work of heart,
Join us and become a Heartist®.

Job Description

We are looking for a proactive and committed Food & Beverage Duty Manager to join our team. In this role, you will report directly to the Director of Food & Beverage and oversee the seamless and efficient management of the Cliveden Bar & Dining & assisting with Sanctum HQ (Melbourne’s ultimate members’ club for exclusive experiences) while consistently delivering exceptional guest satisfaction.

You're responsibilities will include (but will not be limited to): 

  • You will form part of the Food & Beverage management team providing ongoing support, training and development to team members.
  • Work closely with the Director of Food & Beverage to support revenue initiatives and maintain cost controls.
  • Assist in the recruitment, onboarding and training of new team members which a particular focus on ensuring we maintain brand standards and cultivate an upselling culture.
  • Prepare, manage and assist in facilitating event operational requirements.
  • Prepare and manage team members for a smooth operation.
  • Ensure rosters have adequate number of team members for future events.
  • Effectively handle guest feedback and provide a prompt positive outcome. 

Qualifications

Our ideal candidate will hold the below (but not limited to): 

  • 2+ years’ experience within the Food & Beverage. 
  • Sound understanding of emerging trends in the industry, with an innovative mindset.
  • Strong focus and passion for hotel, food and beverage operations, and guest satisfaction.
  • Ability to excel within a busy operation and be able to multitask with a warm friendly approach
  • Ability to work flexibility (including nights, weekends, public holidays). 
  • Possession of impeccable attention to detail and time management skills.
  • Ability to work independently and lead a team to deliver successful operations.
  • Flexible and able to embrace and respond effectively to change.
  • Must hold a valid RSA. 

Additional Information

  • Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.

  • Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.

  • Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network. 

  • Job-Category: Food & Beverage
  • Job Type: Permanent
  • Job Schedule: Full-Time
  • Key Skills
    Food & Beverage ManagementTeam LeadershipGuest SatisfactionStaff TrainingRevenue InitiativesCost ControlRecruitmentOnboardingEvent ManagementRoster ManagementConflict ResolutionTime ManagementMultitaskingUpsellingAttention To Detail
    Categories
    Food & BeverageHospitalityManagement & LeadershipCustomer Service & Support
    Benefits
    Discounted on-site car parkingExclusive food and beverage dealsGlobal Accor family and friends room ratesStaff discounts at Accor hotels worldwideCareer development and world-class training
    Job Information
    📋Core Responsibilities
    Oversee the seamless management of the Cliveden Bar & Dining and Sanctum HQ to ensure exceptional guest satisfaction. Support the Director of Food & Beverage with revenue initiatives, cost controls, and the training and development of team members.
    📋Job Type
    full time
    📊Experience Level
    2-5
    💼Company Size
    98244
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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