Automotive Service Advisor: Bill Dodge Saco

<div data-testid="job-description"><p data-pm-slice="1 1 []">Bill Dodge Auto Group is a family-owned automotive group, proudly serving our communities for over 50 years. We are seeking an experienced&nbsp;<strong>Service Advisor</strong> to join our busy and growing team in Saco, Maine.</p><p>This is an excellent opportunity for a customer-focused professional who enjoys building relationships, delivering exceptional service, and helping customers maintain their vehicles. If you're looking for a rewarding career with strong earning potential and opportunities for growth, we'd love to hear from you.</p><p><strong>Compensation:</strong> $85,000 - $100,000+ per year</p><h2>What You'll Do</h2><ul data-spread="false"><li><p>Serve as the primary point of contact for service customers</p></li><li><p>Build lasting customer relationships that encourage repeat and referral business</p></li><li><p>Listen to customer concerns and accurately document vehicle needs</p></li><li><p>Provide estimates for maintenance and repair services</p></li><li><p>Communicate repair recommendations and obtain customer authorization</p></li><li><p>Maintain regular communication regarding vehicle status, costs, and completion timelines</p></li><li><p>Promote recommended services, parts, and accessories in a consultative manner</p></li><li><p>Ensure all repair orders and warranty documentation are completed accurately</p></li><li><p>Deliver completed vehicles and review services performed with customers</p></li></ul><h2>What We're Looking For</h2><ul data-spread="false"><li><p>Previous Service Advisor experience required</p></li><li><p>Experience with Tekion preferred</p></li><li><p>Strong customer service and communication skills</p></li><li><p>Excellent organizational and time management abilities</p></li><li><p>Positive attitude and professional appearance</p></li><li><p>Coachable mindset and willingness to learn</p></li><li><p>Ability to multitask in a fast-paced environment</p></li><li><p>Commitment to delivering an exceptional customer experience</p></li></ul><h2>Requirements</h2><ul data-spread="false"><li><p>Valid driver's license with an acceptable driving record</p></li><li><p>Ability to successfully complete a background check</p></li><li><p>Strong verbal and written communication skills</p></li><li><p>Proficiency with dealership software and technology platforms</p></li></ul><h2>What We Offer</h2><ul data-spread="false"><li><p>Health, Dental, and Vision Insurance</p></li><li><p>401(k) Retirement Plan</p></li><li><p>Paid Time Off</p></li><li><p>Customer and Recruitment Referral Programs</p></li><li><p>Career Advancement Opportunities</p></li><li><p>Employee Discounts on Sales, Parts, and Service</p></li></ul><p>If you're an experienced Service Advisor looking to join a growing organization that values customer satisfaction, teamwork, and professional development, we'd love to hear from you! Apply today!</p><h2>7Ar75</h2></div>