JOB DETAILS
SALES SUPPORT REPRESENTATIVE
CompanyLumi Brands LLC
LocationElk Grove Village
Work ModeOn Site
PostedJune 11, 2026
About The Company
LumiSource, LLC is a leading full-service supplier in the home furnishings industry since 1997. We are a nationally recognized designer, supplying to some of the nation’s top chains, as well as, independent and online retailers. We provide stylish and affordable furnishings for every budget, never wavering on quality. Specializing in Mid-Century, Industrial, and Modern designs, we provide stylish and affordable products across living, dining, office, and lighting categories. With our wide range of options, it is easy to add functionality, versatility, and style to any room.
Committed to innovation, we strive to develop new ideas, set trends, and constantly refresh our product offerings. Our in-house design team of talented innovators is constantly creating original and unique designs with functionality and affordability in mind. Constantly building and adding onto our product collections, having an in-house design team makes it easy for ideas and concepts to become reality.
Based in Elk Grove, LumiSource has additional warehouses throughout the United States, Canada, and the UK. We also have two permanent showrooms in Las Vegas, NV and High Point, NC.
About the Role
Description
At LumiSource We are committed to innovation and strive to constantly refresh our product offerings to expand our position within the furniture and lighting industry. We are committed to innovation and strive to constantly refresh our product offerings and expand our position in the marketplace. We supply to the nation's top retail chains, independent, and online retailers as well as commercial projects. This is an onsite position.
JOB DUTIES AND RESPONSIBILITIES
- Qualifies prospective customers and distributes leads to sales team
- Leads the outbound contact process, monitors emails, and distributes leads
- Fosters good client relationships and monitors customer service across all functions to resolve issues and engender client satisfaction
- Engages with potential clients to understand their needs and assist them in selecting from our product offerings
- Calculates inventory levels and freight quotes for ground orders
- Assists salespeople with managing, maintaining, and optimizing existing accounts
- Enters leads into Product Database and MailChimp
Requirements
- Ability to exercise independent judgment and discretion in performance duties
- Proficiency in Microsoft Excel and other Microsoft Office applications
- Ability to impact sales by generating and contacting leads
- Attention to detail and accuracy
- Basic knowledge of sales principles and customer relationship management
- Ability to navigate competing priorities, allocate resources appropriately, mitigate associated challenges, and excellent time management skills
- Strong interpersonal skills, organization, and communication skills
- Strong presentation skills
- Experience in the furniture industry is a plus but not required
Key Skills
Lead QualificationCustomer Relationship ManagementMicrosoft ExcelMicrosoft OfficeOutbound ContactTime ManagementInterpersonal SkillsOrganizationCommunicationPresentation SkillsInventory CalculationFreight QuotingLead GenerationAccount ManagementMailChimpProduct Database Management
Categories
SalesCustomer Service & SupportAdministrativeRetail
Job Information
📋Core Responsibilities
The role involves qualifying prospective customers, managing outbound leads, and fostering strong client relationships to ensure satisfaction. Additionally, the representative assists the sales team with account optimization, inventory calculations, and data entry into CRM tools.
📋Job Type
full time
💰Salary Range
$23 - $25
📊Experience Level
0-2
💼Company Size
35
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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