JOB DETAILS

Remote Call Center Agent

CompanyEducation Affiliates
LocationWhite Marsh
Work ModeRemote
PostedJune 11, 2026
About The Company
FORTIS is a post-secondary network of colleges and institutes that engages students in a powerful learning and training experience for lifelong growth. With the addition of each new campus, FORTIS now offers career-based certificate, diploma and degree-granting programs at more than 40 schools in 15 states. FORTIS College and FORTIS Institute campuses prepare students for careers in healthcare, nursing, medical, dental, business, information technology, massage, cosmetology and the skilled trades such as welding and HVAC. FORTIS College Online also offers online learning platforms for a variety of associate degree programs for adults and members of the military community. Each of our colleges and institutes are institutionally accredited by one of the following accrediting bodies: Accrediting Bureau of Health Education Schools (ABHES) Accrediting Commission of Career Schools and Colleges (ACCSC) Accrediting Council for Independent Colleges and Schools (ACICS) Accrediting Commission of the Accrediting Council for Continuing Education and Training (ACCET) Accrediting Commission of the Council on Occupational Education (COE) For consumer information please visit www.fortis.edu
About the Role

Represents and provides information about the EA schools to prospective students via the telephone.

Essential Duties and Responsibilities:

  • Transfers phone calls to appropriate campus
  • Provides information about campuses
  • Provides a professional company image through phone interaction
  • Accurately and completely portrays educational programs, expected outcomes, student services, and financial consideration to students
  • Organizes workflow to meet departmental goals
  • Meets all quality standards
  • Regular and reliable attendance
Key Skills
Telephone CommunicationCustomer ServiceInformation ProvisionWorkflow OrganizationQuality StandardsProfessionalism
Categories
Customer Service & SupportEducationAdministrative
Job Information
📋Core Responsibilities
The agent represents EA schools by providing prospective students with information about educational programs and student services via telephone. They are responsible for transferring calls to appropriate campuses and maintaining a professional company image.
📋Job Type
part time
📊Experience Level
0-2
💼Company Size
1112
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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