JOB DETAILS

Resident Service Coordinator (Part-Time) - Wilkes Tower Apts.

CompanyMonroe Group LTD
LocationNorth Wilkesboro
Work ModeOn Site
PostedJune 17, 2026
About The Company
Join a growing organization that supports and strengthens the low-income housing communities across the country. Founded in 1981, Monroe Group is a privately held corporation headquartered in Denver CO. It has grown to become one of the country’s fastest-growing affordable housing property management companies with a portfolio of more than 50 multi-unit properties with over 5,000 units in 16 states across the country serving families, seniors and persons with disabilities. Monroe Group believes that each employee contributes directly to the growth and success of the company, and that our employees are our most valuable asset. We take pride in fostering long-term relationships with our employees by providing them with competitive salaries, excellent benefits, career development and training.
About the Role

Description

Resident Service Coordinator

Monroe Group is looking for a Resident Service Coordinator to join our team!


We are seeking a Resident Service Coordinator to help us keep our property running smoothly. Must enjoy working with people and have a passion for customer service! 


Summary: The Resident Service Coordinator (RSC) will coordinate and provide, with the support of the onsite property management team, a range of educational materials to be available to residents free of charge. The RSC will create materials as well as obtain materials from area community service organizations. In addition, the RSC will act as a relocation specialist to help plan, coordinate, and communicate in-place renovations and temporary relocations as they continue through construction projects at the properties. 


Where is the job located? North Wilkesboro, NC


Why join the Monroe Team? Monroe Group is one of the country’s fastest-growing affordable housing management companies with a portfolio of 90+ affordable communities, 9,000 units in Twenty-six (26) States, and growing. We believe in building Teams, each voice is heard and valued! 

Requirements

 REQUIREMENTS for consideration are:

  • High School diploma or equivalent
  • Two or more years of experience in a social service delivery with the elderly and/or family population. 
  • Demonstrated working knowledge of supportive services and other resources in the area served by the project. Demonstrated the ability to advocate, organize, problem-solve, and provide results for the residents served.
  • English language proficiency (read, speak, and write)
  • The ability to pass a full background check

Additional Information:· 

  • Must be able to work assigned hours as scheduled.
  • Must be able to work in a fast-paced environment.
  • Must be able to maintain confidentiality.
  • Must be able to complete tasks in a timely manner.
  • Familiarity with clerical practices, office procedures, and automated equipment.
  • Required to learn all aspects of community manager duties.
  • Ability to satisfactorily complete tasks with minimal supervision.
  • Must be a self-starter and self-motivated.
  • Ability to perform assigned tasks with reasonable speed and accuracy.
  • Excellent verbal and written communication skills. 


Key Skills
Case ManagementCommunity OutreachResource CoordinationAdvocacyProblem SolvingInterpersonal CommunicationMicrosoft Office SuiteCustomer ServiceCare PlanningDocumentationVolunteer ManagementReferral Management
Categories
Social ServicesHealthcareCustomer Service & SupportAdministrative
Job Information
📋Core Responsibilities
Coordinates programs and community services to help residents maintain quality of life and age in place. Acts as a liaison between residents and community agencies while managing supportive services and HUD compliance documentation.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
187
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page