Hospitality & Operations Manager

Description

Lead Hospitality. Build Teams. Create Experiences.88 Tactical is seeking an experienced Hospitality & Operations Manager to help lead the Founders Club, our exclusive members-only restaurant, bar, and speakeasy.This is not a desk job. We are looking for a hands-on leader who thrives on the floor, enjoys building relationships with guests and members, develops high-performing teams, and takes pride in delivering exceptional hospitality every day.As a key member of our leadership team, you will play a critical role in shaping the member experience, supporting restaurant operations, developing future leaders, and driving excellence across Front of House and Back of House teams.If you are passionate about hospitality, leadership, and creating memorable experiences, we would love to meet you.What You'll Do

• Lead restaurant operations and maintain a strong leadership presence during service.
• Oversee expo operations, service flow, and guest experience.
• Coach, mentor, and develop supervisors, leads, and team members.
• Recruit, hire, onboard, and retain top hospitality talent.
• Build strong relationships with members and guests while delivering elevated hospitality.
• Lead guest recovery efforts and resolve service concerns with professionalism and care.
• Develop and enforce SOPs, training programs, and servicestandards.
• Partner with the Events Department and Executive Chef to create exceptional member events and experiences.
• Manage labor, staffing, scheduling, and operational performance.
• Drive accountability, consistency, and continuous improvement across all areas of the operation.

What We're Looking For

• Restaurant, hospitality, food and beverage, or service-industry management experience.
• A hands-on leadership style with a passion for developing people.
• Strong communication, coaching, and problem-solving skills.
• Experience managing teams in a fast-paced environment.
• Ability to balance hospitality, operations, and team accountability.
• Availability to work evenings, weekends, and holidays as needed.

Why Join 88 Tactical?

• Competitive compensation package
• Health, dental, and vision insurance
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with company match
• Paid time off that increases with tenure
• Complimentary employee membership privileges
• Employee discounts throughout the facility
• Career growth and advancement opportunities
• Opportunity to help lead one of Omaha's most unique hospitality destinations

Ready to Apply? If you're looking for an opportunity to lead a team, create exceptional experiences, and make a meaningful impact in a growing organization, we'd love to hear from you.

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