HOA General Manager, Panorama Towers( NV)

Description

Introduction:

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 150,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 35 years. With offices throughout California, Nevada, Arizona, Idaho, and Washington Seabreeze and its family of companies has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity.

At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.

Summary:

At Seabreeze Management Company, our motto is “People, Performance, Passion,” and we live that motto every day. By continually improving the service we offer our customers and providing our team with the resources they need, we have the power to create communities wherever we go. Through sound judgement and analytical decision-making, the General Manager acts as a compass of our motto and, under the guidance of the Seabreeze Board of Directors, oversees the entire homeowner association.

With sound industry knowledge, the General Manager is a seasoned leader who looks to implement best practices and achieve new levels of personalized service. From accounting procedures, personnel practices, Association CC&Rs and Bylaws, to inventory and procurement, contract relations, association maintenance and safety practices, the General Manager has the breadth of knowledge that drives successful property management strategies.

Essential Duties and Responsibilities:

Leadership & Operations Oversight

• Provide direction and support to office staff, onsite teams, vendors, and service providers to achieve community objectives as defined by the Board of Directors.
• Manage and refine daily office operations, ensuring a responsive and service-oriented environment for residents and stakeholders.
• Draft and issue professional communications on behalf of the Board, maintaining clarity and alignment with Association policies.
• Build and maintain collaborative relationships with legal counsel, insurance providers, and external consultants as needed.

Financial Management & Budgeting

• Partner with the Board, Finance Committee, and Management Company to prepare the annual operating and reserve budgets.
• Provide detailed analysis and justification of budget variances, trends, and long-term financial projections.
• Monitor financial performance throughout the year, adjusting plans to meet seasonal needs and unexpected expenditures.
• Review and approve expenditures, ensuring proper coding and budget alignment.
• Collaborate with Accounts Receivable to manage homeowner delinquencies and oversee enforcement of collection procedures per governing documents.

Maintenance & Capital Projects

• Plan, schedule, and oversee maintenance of common areas and amenities, ensuring a high standard of cleanliness, functionality, and curb appeal.
• Work closely with the Maintenance Committee and vendors to inspect property conditions, identify issues, and recommend appropriate corrective actions.
• Coordinate and monitor vendor performance, addressing deficiencies and escalating concerns to the Board when needed.
• Uphold safety standards and enforce vendor compliance with project scopes, insurance, and Association guidelines.

Procurement & Vendor Management

• Maintain a vetted vendor database, ensuring coverage for core service areas (e.g., carpentry, electrical, plumbing, engineering, landscaping).
• Coordinate bidding processes, including the preparation of RFPs, bid analysis, and contract negotiations in consultation with the Board and legal counsel.
• Ensure contract compliance, accuracy of work orders, and timely processing of change orders.

Human Resources & Staff Development

• Lead the recruitment, onboarding, and training of administrative staff in alignment with Management Company practices and market standards.
• Conduct performance evaluations, provide coaching and guidance, and implement professional development plans.
• Maintain personnel records, track timekeeping, and review timesheets for accuracy and policy compliance.

Administrative & Board Support

• Support the Board with timely reporting, project updates, and agenda preparation for regular and special meetings.
• Ensure that insurance coverage remains current and aligned with governing documents; initiate reviews and renewals as necessary.
• Safeguard Association records, documentation, and sensitive financial data in accordance with applicable regulations and best practices.

Requirements

Knowledge, Skills and Experience:

• Minimum of 5 years of community association and/or property management experience.
• 5 years of supervisory experience; effective in motivating and building strong teams.
• Effectively coordinate multiple projects, use time management skills, and exercise independent judgment.
• Intermediate mathematics as well as written and oral communication skills.
• Strong internal/external customer relation skills to communicate with all levels of management, employees, homeowners, and other stakeholders.
• Work with confidential/sensitive information and use diplomacy and discretion in communicating such information.
• Effective follow-up skills.
• Professional image or business image, per policy, as well as personal etiquette.
• Organizational, planning, project management, time management, and problem-solving skills.
• Effectively and efficiently handle priorities and deadlines.
• Meet scheduling and attendance requirements, per policy.

Minimum Education:

High School Diploma or equivalent required. Bachelor’s degree preferred.

PCAM certification required

Required Nevada Manager Licensing

Availability:

Regular business hours and must be available for Board meetings after regular business hours, as necessary.

Work Environment:

The work environment is a typical office building. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact the People Strategy & Operations Team at pso2@seabreezemgmt.com.