JOB DETAILS

Practice Manager

CompanyAEG Vision
LocationSpringfield
Work ModeOn Site
PostedJune 13, 2026
About The Company
Helping optometry practices improve patient outcomes while keeping care local. Overview: AEG Vision partners with optometry practices to strengthen both patient care and practice performance. We preserve the local brand, team, and clinical approach while providing the scale and infrastructure that independent practices often lack. That includes investment in technology, equipment, supply chain, and operational support. Our model is designed to: - Improve patient outcomes - Reduce operational complexity for doctors - Create long-term value for practices and their teams We work with practices navigating industry pressure from consolidation, managed care, and rising operating costs, and give them a path to grow without losing what makes them local. Community: We support access to vision care through partnerships with Prevent Blindness and in-practice programs that fund exams and eyewear for underserved communities.
About the Role

The Practice Manager “PM” has accountability of all aspects of the location business operations. As a team leader at a “people first” organization, the PM guides their team through development programs of coaching, mentoring, and performance management. Through creating memorable experiences with each patient, the PM is responsible for “keeping score” and driving top line sales, increasing margin, controlling payroll expenses, and increasing profitability to meet the company’s overall business objectives. The PM works directly with the staff and OD partners to ensure we are providing professional eye exams and medical services needed, quality product selection, acceptance of vision insurance plans, and remarkable patient service. The ideal candidate will be passionate about people, patient care, and the “Acuity Way.”


  • Applies leadership, creative thinking, and analytical skills to improve individual practice performance and is an expert in solving operational issues
  • Builds an effective team that works collaboratively to achieve results
  • Addresses the practice’s unique strengths and challenges with objectives, strategies, and plans
  • Establishes clear objectives for practice staff, communicates expectations with clarity and sets high standards of expectations for performance
  • Sets the standard for a remarkable patient services and experiences utilizing the Acuity Way
  • Identifies and selects top talent that matches AEG’s values with ability to recruit for long term sustainability
  • Works closely with District Manager with the objective of achieving and exceeding financial plans for the practice
  • Learns quickly and adapts to facing new problems; works to solve for a creative solution
  • Relentless style to achieving results and development of others sharing best practices withing AEG platform
  • Versatile learner: retains an open mind when adapting to change
  • Marshal’s resources to get tasks done efficiently; can orchestrate many activities to accomplish various goals through superior service
  • Ensures the daily sales are reviewed identifies gaps and places solutions in place to close the gap
  • Reinforces the practice selling strategy and the Acuity Way
  • Protects the company through loss prevention
  • Partners with Human Resources to ensure that employees are committed to the handbook guidelines
Qualifications
  • 3-5 years of professional setting background with leadership capacity
  • Business Degree in Hospitality, Business, or related experience in management field
  • Excellent Verbal and Written Communication Skills
  • Optician Certification preferred

Benefits

  • 401(k) with Match
  • Medical/Dental/Life/STD/LTD
  • Vision Service Plan
  • Employee Vision Discount Program
  • HSA/FSA
  • PTO
  • Paid Holidays

*Benefits applicable to full Time Employees only.

Physical Demands

This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office

Key Skills
LeadershipPerformance ManagementFinancial PlanningOperational ManagementPatient CareRecruitingCoachingMentoringLoss PreventionAnalytical SkillsStrategic PlanningCommunication Skills
Categories
Management & LeadershipHealthcareRetailCustomer Service & SupportHospitality
Benefits
401(k) With MatchMedical InsuranceDental InsuranceLife InsuranceShort Term DisabilityLong Term DisabilityVision Service PlanEmployee Vision Discount ProgramHSA/FSAPaid Time OffPaid Holidays
Job Information
📋Core Responsibilities
The Practice Manager is accountable for all business operations of the location, focusing on driving sales, profitability, and payroll control. They lead the team through coaching and mentoring to ensure high-quality patient experiences and professional medical services.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
1062
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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