Director of People & Culture

Description

Pop! Promos is looking for a Director of People & Culture to lead the full people function and help to scale the strong infrastructure already in place as we grow. We're looking for someone who is equal parts strategist and operator, who believes great people decisions are great business decisions, and who wants to build the kind of workplace people don't want to leave. This role owns the full people function at Pop! Promos and holds a seat at the leadership table, shaping company strategy alongside the CEO and executive team. If you've ever wanted to level up the people function for the next stage of company growth, this is the seat for you.

Pop! Promos is one of the fastest-growing suppliers in the $25 billion promotional products industry. We create on trend, full color promotional products that help brands stand out and connect with their audiences. Voted one of PPAI's 2025 "Greatest Companies to Work For" in our industry, we pride ourselves on our great company culture and strong values, propelled by our ambitious and forward-thinking team.

At Pop! Promos, we enjoy the flexibility of our hybrid policy, providing two work-from-home days a week!

What You'll Do:

• Lead at the table: Sit on the executive management team and bring the people perspective to company strategy and decision-making alongside the CEO and executive leadership. Operate within our Entrepreneurial Operating System (EOS) framework, contributing to quarterly and annual planning and owning people-related Rocks.
• Own hiring and onboarding: Run our full-cycle hiring process for US-based roles, partnering with managers to get the right people in the right seats. Build an onboarding experience that sets new Popstars up to win, and track the metrics (time-to-fill, retention) that tell us how we're doing.
• Manage compensation and benefits: Serve as the go-to for comp and benefits, from benchmarking and salary negotiation to issuing compensation documents and running the annual benefits renewal with our brokers. Own the comp and benefits budget and make sure every employee understands the full value of their total package.
• Build career growth: Maintain and continuously evolve career progression frameworks for every employee. Own the quarterly and annual review process and partner with managers on setting expectations and helping our employees to succeed. 
• Champion the culture: Champion our core values across every people process, work closely with our F.U.N Committee to bring the team together, show appreciation and have FUN! Run our semi-annual engagement survey (reporting and action plans included), and handle employee relations matters (investigations, performance, separations) with consistency and documentation. Keep our HR policies current and compliant with applicable employment law.
• Hold our partners accountable: Oversee relationships with overseas staffing partners, managing contracts and performance standards and serving as the internal liaison alongside department leaders.

Why You'll Love It Here

• Competitive base salary commensurate with experience and market
• Comprehensive benefit package including health insurance, dental and vision, STD and LTD, company paid life insurance, and a retirement plan with company match
• Hybrid work environment, paid time off, and company holidays
• Frequent company-sponsored team activities
• Exceptional career advancement opportunities
• Fun, dog friendly office
• Summer Fridays

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Requirements

What We're Looking For:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 7+ years of HR experience across multiple functions, comfortable operating as a team of one in a scaling company
• SHRM-CP or PHR strongly preferred
• Full-cycle recruiting experience managing 10+ roles per year
• Background in compensation benchmarking, salary negotiation, and benefits administration
• A proven track record of connecting HR decisions to measurable business outcomes
• Executive-level written and verbal communication, comfortable presenting to all audiences, including executives and board members
• The range to operate in both strategic and tactical modes without losing quality in either
• Strong proficiency in HR and AI software (HRIS, ATS, Claude, Google Suite, Asana)