JOB DETAILS

Benugo - Team Leader at Windsor Castle

CompanyWSH Group
LocationWindsor
Work ModeOn Site
PostedJune 14, 2026
About The Company
Revolutionising workspace hospitality since 2004. We fuel our team, so that they can fuel yours, to feel their best, inside and out. We are ground breakers, taste makers and industry shakers. We fight for creativity, individuality, and flavour. And we are here to show your taste buds a good time! Each of our teams is as unique as our clients – made of authentic individuals who are fiercely passionate and empowered to express and create, united in their pursuit of serving you the best possible hospitality experience. #FuelYourIndividuality
About the Role

Company Description

When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving The UK something that was a real experience.

This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.

Find out more about us at www.benugo.com

Job Description

We are looking for an experienced Team Leader/Supervisor to join the team at Windsor Castle, Windsor, SL4 1NJ.

 

Responsibilities will include (but not be limited to) the following:

● Lead the team and demonstrate team spirit 

● Work within Benugo policies and procedures at all times

● Support Benugo vision around People, Product, Customers, and Profitability

● Demonstrate commitment to customer service excellence and deliver against Benugo service standard

● Engage with the team in a collaborative and constructive manner

● Communicate with your colleagues and peers in a professional manner at all times

● Demonstrate a positive attitude to the customer, your job, and your colleagues at all times

 

Site Operations

• Assist the Manager in the day-to-day running of the shop and act as deputy in their absence

• Organise the team on each shift and allocate duties as necessary

• Train, support, and develop the team to deliver consistently excellent results, measuring their performance using the appropriate tools

• Ensure availability of product and staff to required levels

• Liaise with FOH and BOH team as necessary to ensure product excellence and availability, correct ordering, and stock control

 

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

  • Free lunch on shift
  • Endless tea and coffee on shift
  • 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
  • Competitive rate
  • Life Assurance
  • Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
  • Employee discounts at several retailers (via Hapi app) & fitness providers
  • Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!

  • Weekly Hours: 45
  • Employment Type: Perm.
  • Rate: £13.50
  • Salaried Working Pattern: Full-time 5 Days Out of 7
  • Key Skills
    Team LeadershipCustomer Service ExcellenceStaff TrainingPerformance ManagementStock ControlOrderingOperational ManagementCollaborationProfessional Communication
    Categories
    HospitalityFood & BeverageManagement & LeadershipRetailCustomer Service & Support
    Benefits
    Free lunch on shiftEndless tea and coffee on shift50% discount on food and soft drinksFree tea and coffee on days offLife assuranceCareer development opportunitiesEmployee discounts at retailers via Hapi appFitness provider discountsEmployee assistance programmeMental health first aiders
    Job Information
    📋Core Responsibilities
    Lead and organize the team to deliver excellent customer service and operational results at the Windsor Castle site. Assist the manager in daily shop operations, including staff training, stock control, and acting as deputy in their absence.
    📋Job Type
    full time
    📊Experience Level
    2-5
    💼Company Size
    3344
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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