VP IWPB Branch Operations
Some careers open more doors than others.
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.
Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
VP IWPB Branch Operations :
Description
Some careers open more doors than others.
If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC.
Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking that best suit our customers’ needs.
We are currently seeking an experienced professional to join the WPB Branch Operations Central team.
Principal Responsibilities
The role holder’s responsibility includes
- Be the point of contact for all RBI inspections.
- Identify gaps vis-a-vis regulatory circulars and implement the requirement.
- Handle all regulatory submissions
- Handle projects assigned to BBCT / CPU
- Ownership of all audits and related actions including identifying root cause.
- Support Head Branch Operations in consistently identifying simplification opportunities at CPU and branches.
- Identify opportunities to automate.
The role holder, if found suitable to lead CPU, will also take over the oversight on CPU from Head Operations.
Qualifications - Internal
The job holder must be a Graduate in any discipline, with strong communication skills – both verbal and written.
- Minimum 10+ years of Retail Banking experience within HSBC in Operations and Customer Service experience is a preferred.
- Must have a team management experience
- Attention to detail, ability to see a job through from start to finish and sound controls background required.
- Ability to formulate and document procedures with a view to enhancing operational efficiency and customer delight without diluting controls.
- Ability to engage with risk stewards / CCO teams / auditors / regulators
- Must be proficient with MS tools i.e. Excel, PPT, and preparing workflows.
Pro-tip : Familiarity with AI-enabled tools is an advantage.
Diversity Statement, Data Protection and Entity Statement
As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.
We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
You’ll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited, India
You'll be redirected to
the company's application page