Corporate Trainer

Description

 At Infinity, we live by three powerful principles: Energy, Excellence, and Execution. Our mission is simple yet bold—we create Life-Changing Experiences for both our employees and our customers. 

Recognized as a Top Workplace by the Detroit Free Press, Des Moines Register, and Corridor Business Journal, as well as one of the Coolest Places to Work, Infinity is where great people come together to do meaningful work—and have fun doing it. 

From casual dress and vibrant break spaces to team events and community impact initiatives, we’ve built a culture that’s collaborative, inclusive, and dedicated to growth. At Infinity, we don’t just offer jobs—we create opportunities to grow, thrive, and perform at your best. 

Job Summary: 

At Infinity, we believe performance is developed—not discovered. As a Corporate Trainer, you will play a critical role in building high-performing employees who embody our Perform Culture and consistently deliver exceptional results. 

This role is responsible for creating engaging learning experiences that transform new hires into confident, capable contributors while continuously developing existing employees. You will partner closely with Operations, Quality, and Leadership to reinforce expectations, elevate performance, and create an environment where continuous improvement is the standard. 

If you are energized by coaching others, thrive in front of a classroom, and are passionate about helping people achieve their full potential, this is where you belong. 

Why You’ll Love Working Here: 

• Growth-Focused Culture: Clear paths for advancement with a strong promote-from-within philosophy 

• Winning Team Environment: Collaborative, high-energy culture with supportive leadership 

• Comprehensive Benefits: Medical, dental, vision, and more for full-time employees 

• Set Up for Success: Ongoing professional development, coaching, and leadership support 

• Meaningful Impact: Directly influence employee performance, engagement, and business results 

What You’ll Do: 

• Deliver engaging onboarding and training programs that prepare employees for success 

• Coach employees from knowledge acquisition to confidence and consistent performance 

• Facilitate classroom, virtual, and hands-on learning experiences 

• Conduct skill-building workshops, refresher training, and continuous development sessions 

• Partner with leaders to identify performance gaps and implement targeted development plans 

• Provide actionable coaching and feedback that drives accountability and results 

• Design, maintain, and improve training materials, curriculum, and learning resources 

• Monitor training effectiveness and adjust programs based on performance outcomes 

• Support operational initiatives, compliance requirements, and quality expectations 

• Serve as a role model for Infinity’s Perform Culture through Energy, Excellence, and Execution 

Requirements

What We’re Looking For: 

• A passion for developing people and helping others achieve their potential 

• Strong facilitation, presentation, and public speaking skills 

• Ability to motivate, influence, and coach individuals at all experience levels 

• Excellent communication, organization, and problem-solving abilities 

• Strong adaptability in a fast-paced, evolving environment 

• Ability to provide both encouragement and accountability effectively 

• Comfortable collaborating across departments and building strong partnerships 

• Proficiency with Microsoft Office applications including Word, Excel, and PowerPoint 

• Commitment to continuous improvement and performance excellence 

Education & Experience: 

• High School Diploma or equivalent required; Associate’s or Bachelor’s degree preferred 

• Minimum 2 years of training, coaching, learning and development, or related experience required 

• Previous experience in a call center, sales, customer service, or performance-driven environment preferred 

• Leadership or team development experience preferred 

Physical Requirements: 

• Ability to stand and present for extended periods during training sessions 

• Ability to move throughout classrooms and production environments regularly 

• Ability to remain seated and work at a computer for extended periods when developing training materials and reports 

• Occasionally lift up to 10 pounds, if needed 

Are you ready to help build the next generation of high performers? 

Apply today and start building a career that’s more than a job—it’s an opportunity to develop talent, drive results, and make a lasting impact with Infinity.