JOB DETAILS
Wax Support Technician
CompanyRemet Corporation
LocationCity of Utica
Work ModeOn Site
PostedJune 16, 2026
About The Company
Your Concept to Casting Partner
Realizing that products are only part of a total solution, REMET® also provides service and support that exceeds industry standards. As part of this dedication to service, REMET’s personnel are capable of providing customers with wax, slurry, and shell evaluations, feasibility studies for product customization, and full foundry process audits. REMET is a “hands-on” applications specialist that prides itself on its technical support. Complementing these efforts are REMET’s multiple manufacturing sites and warehouse locations in the US and abroad. Through its level of service, customer support and reliable supply chain, REMET has created a system that produces value added solutions which, in turn, help our customers increase process efficiencies and profits.
REMET provides innovative casting solutions through the unparalleled combination of superior products, in-depth technical support, and unrivaled customer service…from Concept to Casting.
About the Role
Wax Support Technician
We are seeking a detail-oriented Wax Support Technician to support the production, quality, and technical performance of specialty wax products used in manufacturing applications. This role works closely with production, quality, customer service, and sales teams to ensure product consistency, troubleshoot issues, support customer inquiries, and assist with new product development initiatives.
Key Responsibilities:
- Support manufacturing and processing operations for wax products.
- Conduct product testing, evaluations, and documentation.
- Monitor product quality and ensure compliance with established standards.
- Assist with troubleshooting product performance and resolving quality concerns.
- Provide technical support to customers and internal teams.
- Support new product development, production trials, and validation activities.
- Maintain accurate technical records, reports, and test results.
- Assist with process improvement initiatives to enhance efficiency and product quality.
- Support inventory management and raw material tracking.
- Maintain a safe, organized, and quality-focused work environment.
Qualifications:
- Associate degree in a technical, manufacturing, chemistry, materials science, or related field preferred.
- 2–5 years of experience in manufacturing, quality control, laboratory testing, technical support, or a related industrial environment preferred.
- Experience with investment casting, wax processing, or specialty materials is a plus.
- Familiarity with quality management systems and ISO standards preferred.
- Strong analytical, troubleshooting, and problem-solving skills.
- Proficiency with Microsoft Office and data entry systems.
- Excellent communication and customer service skills.
- Ability to work independently and collaboratively in a team environment.
This position offers an opportunity to contribute to product quality, customer satisfaction, and continuous improvement in a dynamic manufacturing environment.
Key Skills
Product TestingQuality ControlTechnical SupportTroubleshootingNew Product DevelopmentProcess ImprovementInventory ManagementAnalytical SkillsMicrosoft OfficeCustomer ServiceData EntryISO Standards
Categories
ManufacturingScience & ResearchEngineeringCustomer Service & Support
Job Information
📋Core Responsibilities
The technician supports the production and quality of specialty wax products through testing, evaluation, and troubleshooting. They provide technical support to customers and internal teams while assisting with new product development and process improvements.
📋Job Type
full time
💰Salary Range
$20 - $24
📊Experience Level
2-5
💼Company Size
62
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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