Multi-Site Maintenance Technician - Tampa

Description

Job Details:

The Maintenance Technician plays a critical role in maintaining the physical assets of the property management portfolio, ensuring all units and common areas are in excellent working order. This position requires a strong focus on customer service, timely completion of work orders, adherence to all safety standards, and compliance with property policies. Completes the make ready process on all vacant apartments in accordance with Vidalta’s expectations and within 7 days of vacating. The ideal candidate possesses a wide range of repair skills, a problem-solving mindset, and the ability to work independently or as part of a team.

Essential Duties and Responsibilities

1. Multi-Site Maintenance & Repairs

• Mobile Response: Respond promptly to service requests across a designated region, prioritizing emergency repairs and high-priority work orders.
• Advanced Troubleshooting: Perform routine and complex repairs in key areas:
  • Plumbing: Repairing/replacing fixtures, unclogging major lines, and addressing leaks.
  • Electrical: Troubleshooting circuits, replacing switches/outlets, and repairing lighting fixtures.
  • HVAC: Performing preventative maintenance and repairs to ensure climate control efficiency.
  • Appliance Repair: Diagnosing and fixing kitchen and laundry appliances.
• Preventative Maintenance: Implement and track PM schedules across multiple sites to extend the lifecycle of mechanical systems.

2. Make-Ready Excellence

• Rapid Turnover: Lead the "make-ready" process for vacant units across the portfolio, ensuring apartments meet Vidalta’s "Gold Standard" for move-ins within 7 days of vacating.
• Detail Orientation: Perform painting, drywall repair, flooring assessments, and final punch-list inspections.

3. Portfolio Support & Safety

• Safety Inspections: Conduct regular safety audits of buildings, grounds, and common areas at various sites.
• Compliance: Ensure all work performed adheres to OSHA, Fair Housing, and local building codes.
• Resource Management: Maintain an organized mobile tool kit and inventory; coordinate with site managers for specific parts procurement.

Requirements

Key Performance Indicators (KPIs)

The performance of the Maintenance Technician will be primarily measured by the following Key Performance Indicators (KPIs):

• Work Order Completion Rate: Percentage of total work orders completed.
• Average Work Order Completion Time: Time taken from work order creation to completion.
• Make-Ready/Turnover Time: Average number of days required to complete a vacant unit turn.
• Resident Satisfaction Score: Feedback scores on maintenance service quality and professionalism.
• Travel Efficiency: Adherence to scheduled site rotation and emergency response times. Must have reliable transportation and a valid driver’s license. 
• Safety & Compliance Record: Adherence to all safety protocols and compliance with regulations.

Qualifications

Education and Experience

• High school diploma or equivalent required. Technical or vocational training is preferred.
• Minimum of 2-3 years of experience in property maintenance, apartment maintenance, or a related field (e.g., general contracting, facilities maintenance).
• Certification in HVAC, CPO (Certified Pool Operator), or other specialized trades is a plus.

Skills and Abilities

• Proficiency in the use of hand tools, power tools, and maintenance equipment.
• Strong working knowledge of electrical, plumbing, HVAC, and carpentry systems.
• Ability to read and interpret technical manuals, schematics, and service requests.
• Excellent organizational and time management skills to handle multiple priorities and meet deadlines.
• Effective written and verbal communication skills.
• Being bilingual (English/Spanish) is a plus.
• Valid driver's license and reliable transportation are required.

Physical Requirements

The position requires the ability to lift and carry up to 50 pounds, climb ladders, bend, kneel, walk, and stand for extended periods, and work in all types of weather conditions. The Service Technician must be able to operate a variety of machinery and equipment safely. Required to be on-call for after hours emergencies as scheduled.

Vidalta Property Management, LLC participants in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

E-Verify Participation Poster (English & Spanish): E-Verify Participation Poster English and Spanish

E-Verify Right to Work Poster (English): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf

E-Verify Right to Work Poster (Spanish): https://www.rhoworld.com/wp-content/uploads/spanish_ier_poster_final.pdf