JOB DETAILS

Volunteer Meet & Greet

CompanyChange Grow Live
LocationSt Helens
Work ModeOn Site
PostedJune 17, 2026
About The Company
If you want to change your life, we’re here for you. As a health and social care charity, we can help you with challenges including drugs and alcohol, housing, justice, employment, and smoking. Our support is free and confidential 💜
About the Role

Overview

Join our Team as a Volunteer! 

 

Volunteering with Change Grow Live is a great way to make a real difference in people’s lives whilst gaining valuable experience. Whether you want to give back to your community, develop new skills, or meet like-minded people, there are plenty of reasons to get involved. 

Responsibilities

Make a real impact as our first point of contact!

 

We are looking for a friendly, compassionate and reliable Meet & Greet volunteers to join our substance misuse service. This role is vital in creating a safe and supportive first point of contact for individuals accessing our service, helping them feel welcomed, respected, and encouraged.

What We’re Looking For

  • Good communication and interpersonal skills
  • A friendly, approachable, and empathetic manner
  • Reliability and commitment to volunteering
  • Respect for confidentiality and professional boundaries
  • An interest in supporting people affected by substance misuse

What You’ll Gain

  • Valuable experience within health and social care services
  • Opportunities to develop communication and support skills
  • Ongoing training and support from our team
  • A chance to make a meaningful impact in people’s recovery journeys
  • Volunteer references and personal development opportunities

Join us and help create a welcoming space where positive change can begin.

Responsibilities

  • Provide a warm and non-judgemental welcome to service users and visitors
  • Support individuals as they arrive for appointments or drop-in sessions
  • Help maintain a calm, safe, and inclusive reception/waiting area
  • Signpost individuals to the appropriate staff or services
  • Offer reassurance and a listening ear where appropriate
  • Assist staff with light administrative or engagement tasks (if required)

We are incredibly grateful for all that our volunteers do to support our service users.

 

Most of our volunteer opportunities don’t need any special qualifications. We’ll make sure you get all the training and support you need. All we ask is that you're kind, open-minded and passionate about supporting people.

 

As part of your journey with us attending our training sessions is essential to support you in your role. Our mandatory sessions will equip you with what you need to thrive in your volunteer role. 

 

Mandatory: Volunteer induction training

Mandatory: Boundaries/Confidentiality training

Required: Drug awareness training

Required: Harm reduction training

Required: Alcohol awareness training

 

We are committed to creating an environment that respects and values diversity, with a positive and supportive culture where everyone feels welcome, empowered, and represented.   

   

Interested? Please get in touch, we’d love to hear from you!  

Closing Date

10/7/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Alison Fleet | Alison.Fleet@cgl.org.uk | 07471593468

 

Please note that we require you to be 18 years of age or older to be considered for this volunteering role.

 

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
Key Skills
CommunicationInterpersonal SkillsEmpathyReliabilityConfidentialityProfessional BoundariesActive ListeningSignposting
Categories
Social ServicesHealthcareCustomer Service & SupportAdministrative
Benefits
Valuable Experience Within Health And Social Care ServicesCommunication And Support Skills DevelopmentOngoing Training And SupportVolunteer ReferencesPersonal Development Opportunities
Job Information
📋Core Responsibilities
Act as the first point of contact by providing a warm, non-judgmental welcome to service users and visitors. Support the maintenance of a safe reception area and signpost individuals to appropriate staff or services.
📋Job Type
other
📊Experience Level
0-2
💼Company Size
2772
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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