JOB DETAILS

Title Success Specialist

CompanySun Title Agency LLC
LocationGrand Rapids
Work ModeOn Site
PostedJune 17, 2026
About The Company
At Sun Title, we not only deliver accurate, detailed, and timely title commitments and closing statements, but also behind-the-scenes empowerment that help the professionals we serve be their best, a culture our team can thrive in, and buyers and sellers just plain happy. Our culture allows our team to deliver the best possible closing experience, period. That means always doing the right thing and keeping in mind what’s best for our clients. It means being accommodating about signing locations, resolving issues quickly, scouring over every detail, and saying “Yes” when others are far too quick to say “No.” It means keeping everyone in the loop with consistent, proactive communication while also keeping an unwavering focus on a single goal: delivering an efficient, problem-free, closing experience that is second to none. Yes, we’re known for our accuracy and integrity — what else would you expect from a staff made up of Type-A personalities who obsess over details? But what’s not expected is perhaps what we take pride in most: our client-centric culture that fosters an environment of fresh ideas and open communication; a culture that inspires our team to be a part of something bigger than ourselves, to go above and beyond, stay humble, listen and continually learn; to stay friendly, flexible and steadfast in our quest to find new ways we can help. We believe every great closing begins by living out our core values and our mission every day: to empower our team and our clients to achieve their best, making every interaction exceptional. We are an extension of our clients. They rely on us as a trusted resource, a company they can depend on to, yes, deliver quick and accurate title commitments, but more than that, a place where they know they’ll receive dedicated, darn near obsessive, full-service support.
About the Role

Description

Title Success Specialist (Title Insurance Behind the Scenes Guru)

Are you a detail-oriented professional with a passion for untangling title mysteries? Do you dream of a world where real estate transactions flow seamlessly? Look no further! We’re seeking a Title Success Specialist to join our team at Sun Title Agency in Grand Rapids, Michigan.


About Us

At Sun Title Agency, we take pride in providing award-winning title services to our clients. With our corporate headquarters in Grand Rapids, we serve West Michigan with dedication and expertise. Our mission? To ensure that titles are clear, secure, and ready for the next chapter.


Position Summary

As our Title Success Specialist, you’ll play a vital role in our title operations. Here’s what you’ll be doing:

  • Title Review:
  • Examine transaction documentation, including purchase agreements and real estate documents.
  • Review title commitments, clearances, liens, and deeds to identify discrepancies or defects.

Customer Service:

  • Collaborate closely with Escrow Officers throughout the pre-closing process.
  • Deliver lender commitments, CPLs, wire instructions, and pre-CD details.

Title Clearance:

  • Analyze complex title issues and propose effective solutions.
  • Work with title exam professionals and underwriters to address potential sale-affecting hiccups.
  • Ensure accurate documentation in our title software (Resware or SoftPro).

Transaction Data Management:

  • Gather and enter transaction information, including commissions, broker fees, HOA contacts, tax details, and payoffs.
  • Order title commitment updates and other necessary updates.

Document Preparation:

  • Prepare deeds, discharges, and POAs.

Qualifications and Skills

  • Communication: Excellent verbal and written communication skills.
  • Attention to Detail: Precise and thorough in reviewing documents.
  • Software Proficiency: Familiarity with Resware, SoftPro, or similar title software is a plus.

Education and Experience:

  • Minimum of a High school diploma or GED, required 
  • Basic knowledge of real estate transactions and escrow services, preferred 
  • Minimum of 2 years customer service experience, preferred
  • Valid Title Producer’s License, as required by applicable state law, within 1 month of hire

Join us on this exciting journey! Apply now and let’s make real estate titles shine!


Key Skills
Title ReviewCustomer ServiceTitle ClearanceTransaction Data ManagementDocument PreparationCommunicationAttention To DetailReswareSoftPro
Categories
LegalFinance & AccountingCustomer Service & SupportAdministrative
Job Information
📋Core Responsibilities
The specialist is responsible for reviewing title commitments, clearances, and deeds to identify defects while collaborating with Escrow Officers. They also manage transaction data and prepare legal documents such as deeds and POAs.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
88
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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